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Undoubtedly, technology is a fundamental element for the success of any company. It was precisely because of this relevance that IT Governance emerged.
Managing and aligning infrastructure and technological inputs with strategic objectives is quite complex. But by adopting a set of appropriate practices, processes, and structures, companies ensure a successful future.
With IT governance, companies can control the business and measure the results of their decisions and investments. In addition, it maintains strategic alignment, increasing competitiveness.
Its application is comprehensive, and brings with it benefits such as process improvement and automation, cybersecurity, cost and risk reduction, among others.
Because it is so significant, we have prepared this complete guide with all the necessary knowledge about IT governance.
Whai is IT Governance?
IT Governance is a set of best practices and procedures that use recommended frameworks to ensure that the technology sector is aligned with the organization’s strategic objectives.
To do this, it covers all the resources used, such as hardware, software, and professionals. In this sense, IT governance is indispensable for the management, control, and quality of processes, products, and services.
This action involves:
- Strategic alignment: correlates IT strategies and business strategies;
- Value delivery: Proper use of technology investments – delivering maximum value with an acceptable share of risk. It is necessary to be clear about where the money will be invested, and what the expected return is;
- Risk management and assessment: Identifies, assess, and communicates risks to the entire enterprise. It is essential to ensure business continuity, especially compliance with legal requirements;
- Definition and management of technology resources, including people and infrastructure;
- Information security and compliance: protection of data and systems against improper or unauthorized access. Compliance with current laws, regulations and standards;
- Performance measurement and continuous improvement: all practices must be constantly analyzed, reviewed, and improved;
- IT governance culture: valuing the importance of information technology, involving managers and shareholders in management.
The importance of IT Governance
Technology is a powerful tool that helps companies achieve their goals, being efficient and effective in the short, medium and long term.
With a focus on improving IT management, governance increases the company’s value and recognition, bringing benefits such as:
- greater information security;
- compliance with legal obligations;
- optimization of resources and cost reduction;
- increased productivity;
- improvement in internal communication;
- reduction of risks, errors and failures in processes;
- facilitate and increase the return on technology investments;
- increased trust and satisfaction of customers and stakeholders;
- deliver value to investors;
- agility in decision-making and implementation of solutions;
- monitor IT capacity decisions;
- manage the company’s performance and indicators.
IT Governance Framework
The structures serve as a basis for companies to create an IT governance system. And there are a few possibilities.
Depending on the objectives, it is possible to implement and use more than one framework. The main IT governance frameworks are:
- ITIL: IT infrastructure library, it is considered the standard of all structures. It helps to visualize the entire lifecycle and also the effectiveness of IT governance. Ensures that technology services provide the necessary support to business processes;
- ISO 20000 Framework: international standard for IT service management. Provides guidance on IT best practices and methods, and measures the level of ITIL implementation;
- COBIT: allows the creation of controls for IT governance. Helps develop strategic directions based on the company’s technology strengths;
- COSO: analysis of the company’s internal controls, evaluating business-related aspects, such as risk management and fraud discussion;
- FAIR: Analysis of information risk factors that the IT department may face. It aims to increase cybersecurity and reduce operational risk;
- Balanced Scorecard: indicator board to analyze and evaluate the organization’s performance in relation to internal processes and learning aspects;
- CMII: scale that measures the performance, quality, and maturity level of IT management processes, identifying opportunities for improvement.
Positive impacts of IT governance
When IT governance focuses on optimization and efficiency, the gains are many, including:
Process automation
Corporate governance in IT aims to use resources and assets in a smarter and more accurate way. That is, implement best practices to perform the tasks.
Therefore, the detailed analysis of the processes makes it possible to redesign the flow of activities so that repetitive tasks or those with a high failure rate can be automated.
This view of the processes identifies opportunities where the use of this resource will provide efficiency and productivity gains.
Process automation and standardization add value to internal processes and contribute to customers always receiving the same quality of products or services.
Cost reduction
As IT governance manages resources and investments, there is an incessant search for alternatives that bring better returns to the company’s demands.
Implementing tools capable of improving productivity, such as BPMS is an investment with very high returns and gains.
Specifically about resources, technological solutions improve the management of IT assets, so that all resources are used properly.
Information security
This is one of the pillars of management and needs to be managed in all types of business. IT governance reduces the risks of attacks or failures. It also provides a holistic view of how data is structured, stored, used, and accessed.
This total control allows companies to act safely and in accordance with current rules and laws.
Increased competitiveness
Aligning technological tools with business strategies and goals allows the desired results to be achieved more quickly. This is also an effective way to reduce costs without compromising quality.
Another benefit is that with high adaptability and customization, technological platforms allow companies to take advantage of opportunities and new market demands.
Using these tools is a way to reduce costs without compromising quality.
The only question is how to choose the ideal tools capable of providing IT governance appropriate to the needs and objectives of your business.
The use of Fusion Platform in IT Governance
Fusion Platform is an Integrated Management Platform that improves IT governance by centralizing the management of processes, documents, and indicators in a single environment.
With specific and customized features, the solution provides a holistic view of everything that involves and affects the performance of technologies.
To implement automation, Fusion Platform performs an in-depth analysis, mapping processes to identify bottlenecks and ways to optimize and streamline the flow of activity.
What’s more, because processes are being managed, any changes that are required will be easily implemented.
Regarding documents, all data is centralized, making communication and information sharing improved. In addition, Fusion Platform has tracking tools, where any access or modification to the information is recorded.
In addition to the configuration so that only specific people access sensitive data. This ensures data protection and regulatory compliance, especially in relation to the LGPD.
The platform is fully customizable to your business needs, with scalability and adaptation to other systems.
In Central Analytics, it is possible to create metrics and indicators to manage and maintain all efforts aimed at the company’s objectives. Including the monitoring and analysis of the performance of the information technology area.
In short, adding the Fusion Platform with IT governance promotes a more agile, adaptable and results-focused management. How about proving how, in a short time, the Fusion Platform is able to contribute to your company’s IT governance? Try Fusion Platform and manage processes, documents, and metrics for IT and your entire enterprise.
