Author: Camila Ferreira

  • Data-Driven Culture: Optimizing Process Management

    Data-Driven Culture: Optimizing Process Management

    When a decision needs to be made in your company, is it done blindly or based on precise data? If your reality is the former, it’s time to get to know the data-driven culture.

    It’s no news how important data has become for companies. With an in-depth analysis, information can be extremely valuable, capable of generating benefits and competitive advantages.

    That’s why the data-driven culture is so relevant nowadays. After all, instead of relegating decision to intuition alone, it supports them with truly reliable information.

    Thus, choosing the path to be take, making strategic decisions, and using inputs all can be done based on data, not blindly.

    By implementing this culture, companies ensure greater productivity, directing efforts towards defined objectives. Additionally, team efforts are interconnected, with clear and objective communication.

    Make decisions based on the analysis of concrete data. Learn all about the data-driven culture.

    What is the data-driven culture?

    The data-driven culture is a philosophy where decisions are based on data collected from various sources. In other words, the movements and strategic choices of all levels of the organization are supported by reliable facts.

    Customer relationships, sales numbers, website analysis, or interactions on social networks are excellent sources of data.

    The interpretation of what has been collected is crucial for the company to achieve success and growth. The main focus of the data-driven culture is to understand that data is so valuable that it will be the necessary support for decision-making.

    To better understand this methodology, think about your favorite streaming service. The vast majority of applications – if not all – use data collection and analysis to recommend movies, music, series, or TV shows based on user preferences.

    All information obtained is analyzed and used to support company choices, from production to sales strategies. It even enables the inclusion of new ways to perform activities, such as process automation.

    How to develop a data-driven culture?

    For a company to obtain all the advantages of the data-driven culture, its implementation must be well-structured.

    Actions must be continuous and encompass all departments and employees. Some basic steps structure the creation of this culture, including:

    Change the internal culture

    Even before specifically considering data-focused culture, it is necessary to consider the company’s culture as a whole.

    A well-structured organizational culture, focused on collaboration and teamwork, is key to making data analysis strategies successful.

    Therefore, analyze the current scenario and promote the creation of a culture of awareness that focuses on data to adopt the best strategies for the company.

    Establish the approach to data usage

    Data needs to be collected, analyzed, and made available to all company departments. Create a plan for proper use, for the company’s efficiency.

    To know what information to seek and how to use data analysis, understand what question needs to be answered. The clearer the information, the easier it will be to use.

    Provide training and promote data usage

    The data culture philosophy must be disseminated throughout the company, across its departments and hierarchical levels.

    Data must be made available in an accessible way to all employees. Therefore, training is essential for the culture to be disseminated and well-received by employees.

    Furthermore, it is essential to demonstrate, in a practical way, how the data-driven culture brings benefits, such as saving time, reducing rework, and how accessible the information is.

    Implement technological solutions

    A staggering amount of data is created daily. It is estimated that between 2021 and 2025, the creation of new data will grow annually by 23%. That is, by the end of this period, 175 zettabytes will be produced. Thus, it is unthinkable to collect, store, organize, and access data without technology assistance.

    For the data-driven culture to be effective, it is necessary to adopt solutions that automate and optimize the entire data processing cycle.

    Furthermore, this data needs to be transformed into accessible information in a practical, fast, and even real-time manner.

    Good technologies include Integrated Management Platforms, ERPs, Artificial Intelligence, RPA, market intelligence tools, and Big Data.

    Each technological solution contributes in different ways. Those that are customizable meet the demands of each sector of the company specifically.

    The link between data-driven culture and process management

    Indeed, companies that adopt a data-driven culture have greater clarity and efficiency in their operational processes.

    This happens because, with access to data, weak points, such as bottlenecks, are identified, and performance patterns are easily understood. In other words, processes are optimized and simplified.

    The collected information is capable of ensuring performance and productivity gains, precisely by providing management with concrete and measurable data.

    Moreover, risks and uncertainties are reduced. In case weak points are found, corrective measures are quickly implemented.

    Indeed, it can be said that the data-driven culture enhances process optimization, offering a universal language of communication, facilitating alignment, collaboration, and understanding among the parties involved.

    It also promotes training and professional development with constant learning and growth, combined with greater adaptability.

    By providing precise indicators, the company can, for example, evaluate sales data and identify products with low demand or seasonalities. In other words, it favors inventory management, the production system, and the use of resources and inputs.

    Because the data is real and reliable, the data-driven culture promotes continuous process improvement.

    Of course, for this, constant monitoring of performance indicators and metrics is necessary. The company needs to evaluate its results to identify actions that have worked and where adjustments and interventions are necessary.

    The relationship between data-driven culture and process management is a very close one. And it becomes even more so when an Integrated Management Platform, such as the Fusion Platform, is implemented.

    Fusion Platform in the data-driven culture

    Fusion Platform is a solution developed by Neomind that is constantly updated to meet market demands.

    Allowing end-to-end management of processes, documents, and indicators, the tool is customizable, intuitive, and integrates with other technologies.

    Specifically for the data-driven culture, the Fusion Platform has Analytics: a central monitoring of indicators.

    Analytics can collect, extract, and process data, turning it into accurate and organized information presented in strategic reports for management.

    Moreover, indicator monitoring can be done through dashboards with real-time updates. The tool is mobile, meaning that information can be accessed from anywhere and at any time.

    Data, besides being extremely valuable, are sensitive items that must be handled with total security.

    At this point, Fusion Platform has a tracking feature regarding modifications and edits, facilitating the auditing of all collected and stored data.

    Furthermore, it is your company that defines and configures which users can access this data.

    The solution contributes to continuous improvement, providing resources for processes to be automated. Combining the Fusion Platform and the data-driven culture enables the identification and implementation of effective actions, based on evidence, which generate greater productivity.

    Integrating this culture into process management ensures that the company makes more informed decisions, guaranteeing competitive advantages and much more efficient processes.

    How about checking, in your business, how data usage enhances performance and the achievement of goals and strategy?

    Try Fusion Platform and leverage on technology to implement the data-driven culture. Make decisions based on data and boost the growth and competitiveness of your business.

  • Return Flow: How Automation is an Ally in the Process

    Return Flow: How Automation is an Ally in the Process

    Does your company sell products to end consumers or other businesses? Have you ever had issues with returns due to manufacturing errors, poor quality, misplacements, expiration dates, among others? And how does your return flow work – is it fast, agile, and transparent? 

    Even though returns are a part of sales routines, when the volume becomes too significant, it can negatively impact your company’s results. The reason for this phenomenon is that the return flow is executed manually. And, as the business grows, this practice becomes increasingly unfeasible. 

    Despite there not being an exact point for automation to come into play, businesses looking to streamline and expedite their return flow turn to technology to ensure greater control, accurate data, and the best experience for their customers

    As the return flow involves a variety of people, departments, and documents, everything needs to be clear and interconnected. Want to find out if it’s time for your company to digitally transform and automate the return procedure

    In this ebook, you will learn whether there is a need to automate your return flow, how technology will be your ally in the process. You will also learn examples of what the tool can do in the practical aspects of a process, and get tips on choosing the right solution. 

    Ready? Download the ebook for free and happy reading! 

  • Integrated Management Platform

    Integrated Management Platform

    Companies aiming to boost their businesses and achieve greater results need to invest in an integrated way of managing information, processes, indicators, communication, and professionals. With the market changing at a fast pace and the relentless pursuit of excellence, relying on technology, especially Integrated Management Platforms, provides increased productivity, performance, efficiency, customer satisfaction and profitability.

    Just as these platforms integrate a range of functionalities in one package, companies need their professionals to work together towards their shared goals. For this to happen, clarity in communication and processes is essential. An Integrated Management Platform allows coordinating the various activities from different departments in one place. Also known as End-to-End Platforms, they enable process automation and project, tasks, documents and indicators management, among other features.

    What is an Integrated Management Platform? 

    An Integrated Management Platform is a technological tool which unifies software, processes, documents, and indicators in a single solution

    An end-to-end (or “all in one”) management platform allows tracking, measuring, and controlling corporate processes, regardless of their complexity or execution stage. Both sequential and parallel activities can be monitored in real-time

    To better understand this kind of platform, let’s think about the input acquisition process. Although it starts within the inventory department, this activity requires the involvement of other departments, such as purchasing, finances, and control, among others. 

    When executed on an Integrated Management Platform, the manager can monitor the progress of all of said process stages, the time spent on each step, who were responsible for them, the involved documentation, and any changes made along its lifecycle. As you can imagine, this technological solution enables greater efficiency, information tracking, audits, security, and regulatory compliance

    Are you curious to learn more about what an Integrated Management Platform is, its benefits, and how it differs from other tools on the market? We have prepared this comprehensive ebook to answer all your questions and help you to achieve business excellence. Download it for free and enjoy your reading!

  • Complete Guide: 8 Steps to Improve Efficiency in the Administrative Department

    Complete Guide: 8 Steps to Improve Efficiency in the Administrative Department

    The pursuit of greater efficiency is a common goal in the corporate environment. Companies of all sectors, industries, and sizes seek ways to produce more with the same quality while reducing their resource usage. That is why, in this material, you will find 8 Steps to Improve Efficiency in the Administrative Department of your business.

    Although this concept is quite broad, in simple terms, a company is efficient when there is an optimization in the use of resources. As you can imagine, the more efficient each of its departments, the better a company’s will perform in terms of results  Therefore, all areas need to focus on improving their performance and productivity.

    With key responsibilities such as planning, organizing, coordinating, and controlling all the inputs and processes that occur within a company, it is of paramount importance that the administrative department is efficient.

    Because it is directly related to the external environment, administrative efficiency can increase customer satisfaction and loyalty. Internally, it strengthens corporate culture, promotes transparency, and improves communication, engagement, and teamwork.

    Last but not least, an efficient administrative area is better prepared to overcome challenges, anticipate risks, and keep the business growing. Thus, by establishing best practices for process execution, managers may seek better strategies and make informed investments.

    The main question is, since administrative efficiency is so critical for a company’s success, how can you take it to a higher level? To answer this and other questions related to the topic, we have prepared this comprehensive guide. Follow the explanation about efficiency in the administrative area and the paths to expand its reach.

    Download the material to learn more about Efficiency in the Administrative Department!

  • BPM, BPMN, and BPMS: understand their differences.

    BPM, BPMN, and BPMS: understand their differences.

    We’ve covered topics related to process management a few times, but beyond BPM, there are two other common abbreviations: BPMS and BPMN. Do you know what they mean?

    In this article, we’ll bring you a brief explanation about each of these so that you can, besides finding out their benefits, understand their definitions, their differences, and realize how their specificities can impact your company’s results positively.

    BPM

    Starting with the main one, Business Process Management (BPM) refers to an adjustable management methodology, designed to organize and facilitate corporate organizational processes.

    Its core purpose is to help companies to achieve their goals through enhanced management and method control, using tools and techniques responsible for analyzing, modeling, improving, publishing, and controlling processes involving all departments.

    BPM enables meaningful, positive transformation to take place in your company. It provides a horizontal overview that covers each process’ particularities, enhancing and optimizing management.

    Advantages of BPM

    Among the many advantages that BPM provides, the most meaningful ones are process optimization and enabling real-time visualization of activities progress. It makes troubleshooting quicker and more effective, improving your company’s competitiveness. Besides, we can cite additional benefits, such as:

    • A collaborative view;
    • More traceability;
    • Information accuracy;
    • More efficiency;
    • Better results overall.

    Wish to learn more about the adoption of a BPM tool? Check this complete article about the topic.

    BPMN

    Business Process Model and Notation (BPMN), previously known as Business Process Modeling Notation, is a notation, which means, a graphical representation system composed of icons and symbols that represent process flows, and it’s of the most commonly used frameworks to perform such activity.

    Benefits of BPMN

    Having understood what BPMN is, we can identify the benefits that using this notation brings to companies. Everyone knows that a graphical representation can be more comprehensive than text. By using a language that can be understood by everyone involved in a business process, BPMN is considered a universal communication tool.

    Diagramming a process in a flowchart enables and facilitates communication and collaboration, making it more efficient bringing high-quality results. This can be applied to various types of processes, be they operational, administrative, or financial. In addition, the visualization of stages and operations facilitates more assertive decision-making.

    BPMS

    BPMS stands for Business Process Management Suites/System. It covers all the technical support and software tools responsible for process automation and execution through digital means. They act directly on a company’s existing activities and processes control and monitoring.

    Benefits of BPMS

    There are several benefits generated by a BPMS application. We’ll list some of them:

    • Processes transparency;
    • Greater productivity;
    • Improved service quality;
    • Improved internal communication;
    • Activity control effectivity;
    • Rework elimination;
    • Process automation;
    • Results optimization;
    • Operational cost reduction.

    To explain how BPMS adds value to your business, this article brings detailed information on how this tool contributes to your competitive differentiation.

    Getting it right

    After reading this article, we can conclude that BPM is a business process management methodology, while BPMN is a notation, a set of rules and symbols to represent the steps of a process graphically. BPMS, on the other hand, is a software tool (or a toolset) used for processes automation and execution.

    Conclusion

    Processes management and automation, when supported by the right tools and strategies, provide cost reduction, increased productivity, improved products and services quality, and optimized results.

    Fusion Platform has all the tools and features needed to boost your business’ growth. Try it for 15 days or get in touch with one of your consultants.

    And the subject doesn’t end here! You can dive in a learn more about business process management:

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