Privacy Policy

To improve your experience on our website, and looking to offer our stakeholders the best possible service, Neomind Solutions collects personal data and information about its users. Ensuring the confidentiality of the users personal data on our website is very important to us. For this reason, this document aims at clarifying issues related to what information is collected from the users of our website – – and related services – and how this data is used. By using Neomind products and/or services you accept the terms of this Privacy Agreement. We invite you to visit this section periodically, as it may change following an update in the regulations governing this Agreement.

By interacting with our website and registering on a form, whether to perform a test in our platform, download material, participate in an online event or request services through our chat you agree to our Privacy Policy. The consent is given when you affirmatively agree to the use of your personal data for each of the purposes outlined in this document.

By doing so, you show that you are aware and in agreement with the way your personal data will be used. If you opt for not providing us with the necessary Personal Data or if you are in disagreement with this Policy we shall not be able to provide you with our products and/or services (should this be the case, information shall be provided). If you do not agree with this Policy, please, do not continue your registration process. We hereby request that you inform us what the issues are, so that they can be clarified or improved.

This document has been drafted in a simple and accessible way providing a wide range of data collection and use examples so as you read it you may understand how your personal data will be processed, providing you with a safe and comfortable experience while using the services we offer you.


With the objective of helping you understand this Privacy Policy it has been divided in sections as follows:

  1. What kind of information is collected by Neomind?
  2. Who is your data disclosed to?
  3. What are the rights of the data subject?
  4. How long is the data kept?
  5. How can you contact the CPO of Neomind?
  6. Changes to the Privacy Policy.

What kind of information is collected by us?

Website users

When you access our website, a ?cookie? is inserted through Google Analytics into your browser in order to identify some information about you, such as, how many times you have accessed our website, which region of the country your access comes from, which browser you are using, demographic information and other information of interest.

?Cookies? are files that temporarily store information about you that allow us to recognize your browser or device, how many pages of our website you are currently viewing, your email address, Google search preferences, your location and other information regarding your browsing.

Session cookies (those that expire after the browser is closed) and Persistent cookies (those that will remain in your computer until you remove them) may be used to enhance your experience on our website. You can find information about how to remove Persistent cookies by accessing the help section of your internet browser. It is also possible to deny, limit or disable Cookies in its setup menu.. Please notice that by doing so, some parts of our website might not function properly, which may cause you not to benefit from all of our resources.

Data is collected through the forms available on our website, landing pages and blog. The data you choose to share with us is also collected when you interact with our material and content or register to test our platform (in addition to the data collected through browsing, mentioned above).


Data is collected through the forms available on our website, landing pages and blog. The data you choose to share with us is also collected when you interact with our material and content or register to test our platform (in addition to the data collected through browsing, mentioned above).

With that in mind, here are some examples on how the data collected may be used:

  • We shall use your email to send you the information requested on the forms you fill out. It may also be used to send you newsletters related to the topics of technology, process management, documentation and indicators management, and information about new complementary material available or new products being launched by Neomind. However, the users may cancel their subscription at any time.
  • Neomind employees might eventually contact you by e-mail, telephone or mobile app (Whatsapp) to provide you with information about products or services;
  • We will send you messages regarding updates, products, services, promotions, news, events and other subjects that may be of your interest, and
  • We shall advertise products and/or services related to your preferences, interests and other information that has been collected.

Who is your data disclosed to?.

Our Partners: third party companies, partners of Neomind which offer our services and solutions may have access to your personal data. Partner companies are only authorized to use your personal data for the specific purposes to which they were hired, and therefore shall not use your personal data in any other way other than to provide the services in accordance to their contractual obligations.

Social networking sites and other submissions: some landing pages allow you to access them by logging in with your Linkedin account. Therefore, some data available in your Linkedin account may be shared with Neomind. For this reason, when logging in using this option make sure which information you have authorized this platform to share, so you may decide whether or not you want to share it with us. If you register using a social network profile please be aware that we do not control the policies and practices of any other website.

In order to safeguard and protect its rights, Neomind is entitled to access, read, keep and disclose any data necessary to fulfill a legal obligation or judicial order; or to protect the rights, property or safety of the company, our users and others.

What are the rights of the data subject?

As the sole owner of your personal data you may choose not to disclose it to Neomind. However, some of the data might be necessary for us to provide you with our products and/or services. At all times you may exercise your right to data privacy and protection, and, in addition to taking all necessary actions to protect your personal information, Neomind guarantees your access to the data and fully discloses your rights regarding personal data.

The rights of the data subject according to the Brazilian General Data Protection Law – LGDP are as follows:

  • Right to receive confirmation of the existence of processing; right to access the data;
  • right to the correction of incomplete, inaccurate or outdated information;
  • right to anonymity, block or deletion of the data;
  • right to perform the portability of the personal data to another service supplier;
  • right to have processed personal data deleted with the subject?s consent;
  • right to receive information regarding the disclosing of personal data to third parties;
  • right to be informed of the option of not providing consent and the consequences of the denial;
  • right to revoke consent.

To better understand these rights, here are some examples and a brief explanation regarding some of them:


  • Confirmation and access: entitles you to confirm the existence of processing and to access your personal data, granting you the right to receive clear information about the origin of the data, the nonexistence of registration, the criteria applied and the purpose of the processing.
  • Correction: grants you the right to request the correction of incomplete, inaccurate or outdated personal data previously shared with Neomind.
  • Anonymity, block or deletion: this right entitles you to request the untying of your personal data, the temporary suspension of any processing operations, the exclusion of a specific piece of data or of all personal data stored. All data collected shall be deleted upon request or when it is no longer necessary or relevant for the provision of the products and/or services, except in cases where the data must be kept, for example, to fulfill a legal obligation or to safeguard the rights of Neomind. To modify your personal information or to request its deletion from our database, please send an e-mail to
  • Portability: This right grants you permission to request the transferring of your personal data to another supplier of products and/or services.
  • Deletion: this right allows you to request the deletion of the personal data that has been previously processed with your consent. Disclosing: by this right you shall receive information regarding public and private entities to whom your personal data may have been disclosed to.
  • Explanation: gives you the right to obtain information related to the possibility of not granting consent to a specific personal data processing operation and the consequences which may arise from it.
  • Revoke consent: this gives you the right to express, free of charge and in an easy way, your wish to revoke your consent in regard to the processing of your personal data.

Contact us if you have any questions about how to exercise your rights.

How long is the data kept?

The type of personal information provided shall determine the time it is kept. We shall keep your personal data only for as long as it is necessary to fulfill the purpose of its collection. It shall also be kept for the enforcement of legal or contractual obligations or by the request of competent authorities.

The quantity, nature and sensitivity of the information are taken into account In order to determine the adequate data storage time. Are also taken into consideration: the potential damage risk from unauthorized use or disclosure, the purpose of processing the personal data and the possibility of achieving those purposes through other means, and the requirements of the applicable law.

How can you contact the DPO of Neomind?

With the objective of complying with the Brazilian and worldwide Data Protection Laws a Data Protection Officer has been nominated, and shall be responsible for supervising all issues regarding this Privacy Policy and the subject of data protection. Neomind is the Controller and Processor of personal data submitted by you in accordance to this Privacy Policy.

If you have any questions or suggestions regarding this Privacy Policy or, if you believe your personal information has been used in disagreement with the terms hereby set forth you shall contact the DPO directly, as follows:

Address: 351 Expedicionário Holz Street, América, Joinville – Santa Catarina, ZIPCODE: 89201-740


Phone: +55 47 21010966

Our Privacy Policy was originally written in Portuguese (PT-BR): In the event of a conflict between a translated version of our Privacy Policy and the Portuguese version, the Portuguese version will control.

Last Modified: September 28, 2020

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