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Author: Cristiano Lessenko

  • What is EDM?

    What is EDM?

    EDM is an acronym that stands for Electronic Document Management. It’s a system that, in short, manages a document’s entire lifecycle.

    Electronic management is a trending topic, especially considering that professionals are increasingly working remotely from various locations.

    Therefore, it’s necessary to have virtual access to documents and information.

    If your business needs to reduce costs and storage space for physical files, ensure information security, prevent losses and misplacement, and prioritize sustainability and organization, it’s time to adopt an EDM tool and ensure competitiveness.

    After all, how does EDM for documents work, and why should you adopt it in your company? Find the answers to these questions and learn all about Electronic Document Management.

    What is EDM?

    EDM is a system that captures, stores, manages, edits, validates, accesses, distributes, and archives digital documents and information.

    In summary, this tool covers the entire lifecycle of enterprise documents, from creation to final archiving or deletion.

    In this way, EDM enables companies to organize and manage information much faster and more efficiently than using physical documents.

    In fact, with so many technological resources available, not using digital documents is becoming contradictory.

    After all, searching for documents in physical archives is time-consuming, and of papers and information loss and misplacement can cause several issues.

    On top of that, this type of tool has advanced security features that help protect sensitive information.

    With an organized and easily accessible platform, all authorized parties can access documents.

    Thus, avoiding the use of physical documents, electronic management contributes to environmental conservation and allows information to be accessed from different locations.

    How does EDM work within companies?

    Although it may seem that EDM is a useful tool only for storing and sharing receipts and contracts, this resource encompasses the entire corporate knowledge management.

    Thus, EDM is a strategic solution for both documents and processes. Electronic management enhances ways to receive, process, review, store, retain, or delete files.

    Within companies, EDM unifies documents, providing monitoring and control.

    In practice, the implementation, when the document is physical, occurs through scanning, i.e., it is scanned and converted into digital format. It is then indexed – organized for easy retrieval later.

    For added security, digital files are stored on a server or in the cloud, facilitating access and sharing from anywhere.

    It is worth noting that within the EDM technological solution, filters can be created so that only authorized individuals have access to the information.

    Benefits of implementing an EDM tool

    The function of Electronic Document Management is to facilitate access to and sharing of documents.

    In this way, there is greater agility throughout the professionals’ activities, leading to increased productivity.

    But it’s not just that. Having organized files in digital format provides:

    • Reduction of costs associated with printing, storing, or retrieving paper documents.
    • Control of the flow of information and documents.
    • Organization of documents in digital folders.
    • Quick and easy access to information.
    • Greater security and access control.
    • Reduction of human errors.
    • Better collaboration and overall company efficiency.
    • Compliance with regulatory requirements.
    • Transparency of administrative actions.
    • Content search within documents.
    • Precision in the decision-making process.
    • Document viewing without the need to download.
    • Maintenance of the company’s information and knowledge base.

    In addition to these benefits, there are unlimited possibilities for indexing, response speed, and transaction accuracy, providing support for professionals’ tasks.

    Where can I apply EDM?

    Basically, EDM can be applied in various sectors and departments. After all, it’s about managing documents and information – components present throughout the organization.

    Management improves business processes, streamlining activities and increasing productivity.

    Although we often focus on private companies, government agencies also benefit from EDM, since it is an excellent for managing public records, licenses, certificates, taxes, among others.

    In private companies and other sectors, the use is also quite extensive, with examples including:

    • Accounting: centralization and control of invoices, receipts, and other documents.
    • Legal: Managing documents and processes, contracts, intellectual property records, court records, among others. EDM ensures compliance with existing and applicable laws and regulations.
    • Healthcare: storage of medical records and patient information, laboratory and imaging results, ensuring access to up-to-date information, coordination, medical history, security for sensitive information, and a single source of truth.
    • Education: student records, grades, attendance, scholarships, among other documents. EDM in educational institutions eliminates the need to maintain paper files and ensures traceability and security. It also assists in internal administrative processes.
    • NGOs and non-profit organizations: managing beneficiary information, donor information, grant requests, report generation, and operational efficiency.

    Furthermore, the methods for implementing EDM are numerous and can be adapted to the different needs of each company.

    In short, any type of business benefits from adopting electronic document management.

    Electronic Document Management has evolved

    Although the acronym EDM is still widely used, this concept has evolved into ECM, which stands for Enterprise Content Management.

    ECM is a step forward because it made EDM more comprehensive by adding workflow and BPM tools.

    Today, an ECM solution holds high value for organizations because it manages the entire transactional content of the company. In other words, it is a pillar for optimizing processes, enhancing actions, and improving decision-making.

    Indeed, ECM not only takes documents off paper but also adds a layer of intelligence, since it turns them into strategic information.

    In general, ECM allows the creation of forms, diagrams that facilitate process understanding, alert configuration, document attachment with ongoing processes, among other features.

    Fusion Platform, Neomind’s comprehensive tool

    Neomind works with an all-in-one platform system. In other words, Fusion Platform natively encompasses all the tools for managing your business’ processes, documents, and indicators.

    Regarding EDM/ECM and document management, the environment is unique to facilitate the orchestration of business documents. After all, it includes corporate mobility.

    Furthermore, the tool is customizable to meet the demands and complexity of your processes and business.

    Integrating easily with other solutions, Fusion is user-oriented. This means you don’t need to be a developer to automate processes.

    With a single Neomind solution, your company undergoes digital transformation. Try Fusion Platform for free for 15 days, or talk to our consultants.

    Do you have any questions or would you like to learn more about any topic? Write to us in the comment section bellow!

    17/10/2023
  • Cloud BPM: myths and truths you need to know about

    Cloud BPM: myths and truths you need to know about

    Cloud software acquisition has been increasingly growing. The market is leading us to use this method for several reasons that will be presented in this article, where we will take the chance to debunk myths and emphasize some truths surrounding this topic. 

    We will start by thoroughly analyzing the difference between keeping an in-house/on-premise software and deploying one in the cloud. The most relevant difference is, as the name suggests, that the in-house software is based on a local server, as opposed to the cloud system, which will be allocated on a server outside the company. 

    But, what is actually different when using a BPM in your own server in comparison to having one in the cloud? The most considerable difference lies in the space, since it is necessary to have a server inside the company to keep a BPM in your premises, which will take up space.  

    Although we place a lot of importance in space optimization nowadays, there are some disadvantages in not having the server physically within the premises of the company. One of them is the internet. For example, does your internet service provider fail to guarantee stability? Is it slow? If you answered yes, this might hinder your ability to access the necessary data on daily basis. 

    Is cloud-based software less safe?

    That is a myth. The safety of a cloud-based system may actually be much stronger than you think. Infrastructure is much more robust, the technical support is agile and accurate (focused on the actual problem), and preventive and corrective maintenance is performed periodically.  

    Is a cloud-based BPM more expensive?

    That depends. It is not necessarily more expensive to have a cloud-based BPM solution, as if you opt for the cloud-based server you will not have costs with infrastructure and data storage, which means you will also not have to consider things like hard-disk and memory, let alone worry about the mess caused by cluttered cables, which can be a real headache when you need to deal with maintenance. 

    Another thing to consider is that, when your server is in the cloud, all issues, from support to management, are under full responsibility of the supplier. The support is usually paid alongside the rent value, but it is worth to take a deeper look into how much you might spend on it in the future and predict the costs involving a software fully based on the Cloud. 

    Is the data lost when the Cloud-based BPM contract is terminated?

    That is true. But don’t be alarmed. Backups are done periodically which prevent cloud-based data loss. However, when the agreement is terminated, the data and accesses are closed, and the data that had previously been there is lost. 

    When using a cloud-based BPM, will I not have all the same features of the on-premise software?

    Myth. Many companies limit the access to the cloud-based tool to avoid instability, as this may cause the environment to be slow and therefore make it more uncomfortable for the end users to perform their tasks.

    However, when using Fusion Platform, the access is the same as any other format, that is, the user will be able to access all modules available in the on-premise version. 

    Among all these myths and truths lies the question: to use the cloud-based or on-premise BPM?

    Each company has its cultural characteristics, leading them to choose to deploy a cloud-based BPM or to go with the on-premise system. If we are to compare both options there are some extremely important issues to consider, as follows:

    • Local service: Is the space in my server appropriate, so I shall not have problems with overheating, cluttered cables, and handling? How will the server maintenance be carried out? Will I have enough resources to perform preventive maintenance on my server?
    • Cloud-based server: Is my internet provider good enough to deliver a service without oscillation or navigation instability? What kind of data security does the cloud offer? What additional costs will I have if I need more storage space (this need usually arises)?

    In general, there are many variables that need to be analyzed when choosing the best method of deployment, from space availability, costs related to outsourcing (energy supply, internet, digital and physical security) to preventive maintenance and others.

    Currently, the Fusion Platform offers a wide range of business models, and for this reason we may provide you with assistance on clarifying the topics presented in this article.

    Try it for 15 days free right now! Or, if you prefer, request a demonstration from our consultants. Count on us to answer all your doubts and help your company!

    20/10/2020
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