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Innovation & IT

How employee integration can boost your company's results

How employee integration can boost your company’s results

The employee integration process, also called onboarding, is essential for companies to succeed. Learn more about it.

by Alini Laube21/01/2022no comment
7 skills Key Users must have to fulfill their roles successfully

7 skills Key Users must have to fulfill their roles successfully

Key Users are the focal point for knowledge dissemination about the tools and rules of a business process. Check out their required competencies.

by Vander Nelson Spósito11/01/2022no comment
Electronic signature: definition, use, and advantages

Electronic signature: definition, use, and advantages

An electronic signature is a tool used to make a person sign an agreement to a certain digital document.

by Jean Carlos Brandenburg20/12/20213 comments
Customer Service indicators: know the main ones

Customer Service indicators: know the main ones

Customer service indicators are methodologies capable of providing the information needed to obtain competitive advantages.

by Paula Lemos30/11/2021no comment
Outsourcing

BPO: Understand what Business Process Outsourcing is

BPO is responsible for performing the company’s important activities and processes, but which are not linked to its core product.

by Felipe Borba22/11/2021no comment
Core business learn how to identify your company’s focus

Core business: learn how to identify your company’s focus

The core business is the focus of your company, what you do best, and the reason your enterprise came into being.

by Alini Laube21/10/2021no comment
DPA automação de processos digitais

Digital processes automation (DPA): definition and benefits.

DPA improves processes and makes them more agile, managing large amounts of information in a quick and organized way.

by Felipe Bahiense14/10/2021no comment
capa

Agile methodologies: everything you need to know

Agile methodologies are essential to raise your company’s productivity, facilitating process execution.

by Gabriel Scheller06/10/2021no comment
CRM as a method to connect marketing and sales

CRM as a method to connect marketing and sales

CRM, see how the tool connects marketing and sales and why your company has Customer Relationship Management.

by Alini Laube29/09/2021no comment
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