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The efficiency and productivity that your company is not achieving is in the redesign of processes that has not yet been done.
Reviewing, remodeling, and redesigning processes is a very common practice in companies that seek to optimize resources, reduce costs, and adapt to market changes and consumer demands.
As the company grows or new resources are acquired, it is necessary to implement improvements in the process. This involves a detailed analysis of activities to identify bottlenecks and inefficiencies, implementing solutions that promote integration, agility, and innovation.
Essential to improve results and ensure long-term success, learn how to redesign processes in 4 steps.
4 steps to process redesign
Reevaluating internal processes is a practice that must be carried out periodically in search of improvements and optimizations.
Companies that have been in business for many years can have complex workflows that are full of meaningless tasks. Redesigning processes allows you to find much more efficient ways to perform daily tasks.
This tool is even more valuable when the company has quality problems, rework, team burnout, high costs, etc.
Process redesign is necessary, especially when implementing new solutions, technologies or agile methodologies that require changes in the process flow, adaptation of the team to new production means or integrating areas.
In general, the method is welcome whenever current procedures are inefficient, have errors or failures.
If your business has had a high rate of rework and customer complaints, projects are behind schedule and results are falling, it’s time to think about redesigning processes.
This may seem like a complex task, but in 4 simple steps you can make your company much more efficient and productive.
Step 1: Identification and mapping of current processes
Any improvement project starts with the identification and pointing out of failures and inefficiencies. The first step of process redesign is to conduct an extensive evaluation of the processes currently executed.
Choose an area or process that has been causing problems, such as delays in project delivery. So, describe your steps and assess where the possible problems are, such as bottlenecks or unnecessary activities. From this view, it will be possible to start having insights to improve the flow itself.
Here it is important to document the steps of the processes. To do this, consider adopting a process modeling tool, such as BPM. Its use ensures a holistic view of the entire flow of activity, favoring the identification of problem points.
We recommend that you start with processes that will have expressive results in a short time and that are simpler. In this way, the benefits will be quickly felt and the team is motivated to remodel other processes.
Step 2: Redesign and optimize processes
With the flaws properly identified, it’s time to create a new way to turn inputs into outputs.
Often the improvement process involves the use of new tools, such as management software, to automate manual processes and modernize the flow of activities. These solutions contribute to simplifying complex tasks and making information and instructions accessible to all employees.
Process redesign is often accompanied by the elimination of tasks and integration of activities, making the process more streamlined.
In Fusion Platform, the redesign is done with a focus on automating activities. Thus, business routines are even more agile and optimized.
Regarding technology, it is important that the tool used is low-code. In this way, users can quickly customize it as per their needs. Otherwise, you may be creating a new problem, which is depending on a third party every time you need to make modifications to your process.
All types of change must result in measurable efficiency and quality improvements. Stipulate achievable objectives and goals, and involve stakeholders. No one knows better how the process happens than the people who perform them on a daily basis. Therefore, it is essential to include these parts in the redesign and optimization of the flow of activities. They will be essential parts of the next step.
Step 3: Test and implement the changes
With the process properly optimized, test the intended changes. Ideally, this evaluation should be carried out in a controlled environment and by a person who performed the old process.
It is important that the changes are carefully analyzed, so that, only later, the new process is implemented on a large scale in the organization. In this way, potential problems are corrected and risks minimized.
At this stage, it is important to set a deadline and measure the results of the redesign, compared to the old process.
Only after performing the tests and making the necessary changes, will it be possible to implement the new process throughout the organization
Step 4: Monitoring results and continuous improvement
Even though it may seem that the redesign of processes has been completed with the implementation, it is an ongoing action.
For a company to ensure its efficiency and productivity, it is essential that there is monitoring of indicators and results. It is always possible to find new alternatives and means to further optimize processes.
Companies that adopt the culture of, continuous improvement are constantly concerned and attentive to their results. They seek ways to increase productivity by adapting to new demands and challenges.
In Fusion Platform’s Central Analytics, you can track process performance and assess the impact of changes made. As well as checking if the objectives set are being achieved or if there are areas that already need new adjustments.
Use the data gained from monitoring to identify opportunities for improvement to redesign the flow of activity incrementally, achieving better results.
Try Fusion Platform to redesign processes and prepare your business for a promising, prosperous, and efficient future.
