Privacy Policy
Neomind Solutions processes various information from data subjects, primarily to serve its clients, users, partners, and interested parties in the best possible manner. Ensuring data subjects’ personal data confidentiality is crucial to us at Neomind. Therefore, this document aims to clarify which information is processed in the execution of our services and how it is used on Neomind’s website and solutions.
To facilitate your understanding
This document has been drafted in a simple and accessible manner, including several data collection, usage, and processing examples. This is done so that you are able to read and understand how we use your data to provide you with a secure and comfortable experience when using our services.
This Notice is divided as follows:
- What types of data does Neomind collect?
- With whom does Neomind share your data?
- What are the rights of data subjects?
- How long will data be stored?
- How to contact Neomind’s Data Protection Officer (DPO)?
- Changes to the Notice
- What types of data does Neomind collect?
- Services
To enable the execution of our services, we may collect data that identifies the client and/or user in our solutions, including but not limited to: (i) full name; (ii) email; (iii) and phone number. Data will be used strictly to fulfill our contractual obligations and will be preserved by adopting best practices during and after the termination of the relationship.
- Forms
Through forms on our channels, we collect information that you choose to share with us when interacting with our materials and content or registering to test our platform (in addition to your navigation data mentioned in the Visitors section). Considering this, here are some possible uses of your data:
- We use your email to send the material or information requested by you in a form. It may also be used to send newsletters, always related to general technology themes, process management, document management, and indicators, as well as communication about the launch of new free materials or Neomind’s new products. However, the user can unsubscribe at any time.
- Neomind employees may occasionally contact you via email, phone, or WhatsApp to present products and services.
- We will send messages about updates, products, services, promotions, news, events, and other topics you may be interested in.
- We will conduct targeted advertising based on your preferences, interests, and other collected information.
- Website Visitors
When you visit our website, a “cookie” is inserted into your browser through Google Analytics to identify specific data about you, such as how often you accessed our site, which region of the country you are accessing it from, which browser you are using, and your demographic and interests information. “Cookies” are files that temporarily store information about you and allow recognition of your browser or device, how many pages of our site you are viewing, your email address, Google search preferences, your location, among other information about your internet browsing behavior.
We may use session cookies (which expire after closing the browser) and persistent cookies (which remain on your computer until you delete them) to improve your experience on our site. Persistent Cookies can be removed following the instructions in your Internet browser’s help file. You can choose to limit, refuse, or disable Cookies through your browser settings. However, by doing so, some areas of our site may not function correctly, which may prevent you from benefiting from some of our features.
2. With whom does Neomind share your data?
Our Partners: Other companies, Neomind’s partners, offer our solutions and services, and there is a possibility of us sharing your personal data with them. Our Partners are only authorized to use personal data for the specific purposes for which they were hired, so they will not use your personal data for purposes other than those contractually stipulated.
Social media profiles or other submissions: Some landing pages allow you to register by logging into your Linkedin account; in this way, certain data from your Linkedin account may be shared with Neomind. In this regard, when logging in, check the personal data authorized by this social network so that you can decide whether or not to share them with us. We do not control the policies and practices of any other third-party site or service, so if you register using your profile on a social network, be aware of this.
To safeguard and protect Neomind’s rights: We reserve the right to access, read, preserve, and disclose any data necessary to fulfill a legal obligation or a court order; or to protect the rights, property, or safety of Neomind, our employees, our users, or others.
- What are the rights of data subjects?
As the sole owner of your data, you can always choose not to disclose your data to Neomind. However, some of this data may be necessary for us to provide you with our products and/or services. Nevertheless, you will at all times have rights regarding the privacy and protection of your personal data, and we at Neomind, in addition to being concerned with your data security, also ensure that you have access to and knowledge of all your rights regarding personal data.
Thus, below are all the rights you have under the Brazilian General Data Protection Law (LGPD), which are:
a. Right to confirmation of the existence of processing;
b. Right to access data;
c. Right to correction of incomplete, inaccurate, or outdated data;
d. Right to anonymization, blocking, or deletion of data;
e. Right to portability of your personal data to another service provider;
f. Right to deletion of personal data processed with the consent of the data subject, respecting legal reservations;
g. Right to information regarding with whom your data has been shared;
h. Right to information about the possibility of not providing consent and the consequences of refusal;
i. Right to revoke consent, if applicable.
In this sense, here is a brief explanation and examples of some of these rights:
Examples:
a. Confirmation and access: This right allows you to request confirmation of the existence of processing and access to your personal data through clear information about its origin, the absence of a record, the criteria used, and the purpose of processing.
b. Correction: This right allows you to request the correction of incomplete, inaccurate, or outdated personal data that you have provided to Neomind.
c. Anonymization, blocking, or deletion: This right allows you to request the unlinking of your personal data, the temporary suspension of any processing operation, or its deletion. Thus, all collected data will be deleted when you request it or when they are no longer necessary to provide you with our products and/or services, unless there is any other reason for their maintenance, such as a legal obligation to retain data or the need to preserve them to safeguard Neomind’s rights.
d. Portability: This right allows you to request the transfer of your personal data to another service or product provider.
e. Deletion: This right allows you to request the deletion of your personal data processed with your previous consent. Neomind will carefully evaluate the request with respect to legal or contractual reservations that may exist.
f. Sharing: This right allows you to receive information about public and private entities with which your personal data is shared.
g. Explanation: This right allows you to obtain information about the possibility and consequences of not providing your consent for a certain processing operation of your personal data.
h. Consent revocation: This right allows you to express, through a free and facilitated process, the revocation of your consent regarding the processing of your personal data. This situation will only apply to processes where consent is the legal basis.
- How long will we store your data?
The duration for which we will keep the data we collect about you depends on the type of information. In other words, we will retain your personal data only for the time necessary to fulfill the purposes for which they were collected, including compliance with any legal, contractual obligations, or requests from competent authorities.
To determine the appropriate storage period of your personal data, we consider the quantity, nature, and sensitivity of said data, the potential risk of harm arising from its unauthorized use or disclosure, the purpose of its processing, and whether we can achieve such purposes through other means, as well as applicable legal requirements.
Data related to marketing activities, such as sending newsletters, materials, offers, and other communications that Neomind may perform will be processed until you actively object to the processing. Don’t worry; just request the processing cessation and we will respect your privacy.
- How to contact Neomind’s DPO
Seeking compliance with data protection laws in Brazil and worldwide, we have appointed a Data Protection Officer (DPO) responsible for overseeing all matters related to this Privacy Notice and the topic of data protection.
If you have questions, suggestions, or requests related to this Privacy Notice, you can contact our DPO:
Email: dpo@neomind.com.br
Address: Rua Expedicionário Holz 351, América, Joinville – Santa Catarina, ZIP: 89201-740
- Changes to the Privacy Policy
This Privacy Notice may undergo updates, as we are always striving to improve our services. We recommend visiting this page periodically to stay informed about possible modifications.
Updated on December 22, 2023.