Author: Farley Niehues

  • How BPMS Assists in Audits

    How BPMS Assists in Audits

    It’s no secret that the world is becoming increasingly competitive. Another well-known fact is that companies are
    continuously seeking ways to deliver higher quality products and services while reducing costs.

    Quality often goes hand in hand with standardization. By defining how an activity should be executed, a product
    produced, or a service provided, the chances of meeting customer expectations increase significantly.

    After all, it creates confidence that what they’ll indeed get what they’re paying for indeed. The main question is:
    how can we ensure consistent execution and sustained quality? The answer? Through frequent audits.

    An audit is a detailed and careful analysis of the activities carried out within an organization. It is crucial to maintain the activity flow’s characteristics happening exactly as described in its mapping.

    With this initial introduction, if you already have some knowledge of BPMS, you have an idea of how this kind of
    tool can assist in audits. However, if this is not your area of expertise, don’t worry, we’ve got you covered!

    To address all your questions, we’ve prepared this comprehensive material that explains how BPMS tools assist in audits and why it is so important for companies.

    Download the complete Ebook to know more!

  • The Importance of Compliance in Risk Management

    The Importance of Compliance in Risk Management

    Do you lock the door when leaving your house? Fasten your seatbelt when getting into your car? Check the bill before paying at a restaurant? If you answered yes to any of these questions, you are using tools to manage risks. That’s what compliance is about. If we take certain actions in our personal lives to avoid risks, why not apply them at our workplace too?

    In the competitive environment of today’s corporate world, risk management is becoming increasingly important. With Law No. 12.846/2013, also known as the Anti-Corruption Law, companies are more concerned about regulations, as it punishes organizations for acts of corruption against public administration, imposing fines that can potentially sum up to 20% of their revenue.

    In light of this, the topic of compliance is being discussed in organizations as a way to reduce the risks they are exposed to.

    But what does the term “compliance” mean?

    Compliance comes from the English word “to comply,” which means to be in accordance with preestabilished laws, norms, etc. The term can be understood as ensuring that the execution of activities and processes is aligned with legal standards and procedures, both external and internal to the organization. In other words, the company must follow what the law requires and also establish internal policies and an organizational culture that will prevent fraud, fines, potential damage to the organization’s reputation, and other risks.

    These risks can be of various natures, such as:

    1. Legal Risk: Not complying with the legislation and codes of conduct that govern business operations.
    2. Operational Risk: The company uses inefficient resources (human and operational) that can lead to losses.
    3. Reputation Risk: Due to misconduct, the company can tarnish its reputation in the eyes of customers, suppliers, and society at large.

    There are some external environmental factors that can affect organizations and increase business risks. Examples include political events (election years, impeachment, political instability), economic events (currency devaluation, competition, inflation), social events (expanding social classes, consumer behavior), and technological events (information security, development of new products and processes). Therefore, it is essential to constantly analyze the external environment, map the strengths and weaknesses of the organization, and detect and preferably prevent risks.

    Thus, the goal of compliance, along with risk management, is to map and analyze threats to establish certain practices that will help the organization to achieve its objectives without being negatively affected by non-compliance situations.

    To establish an internal compliance and risk management policy, it is essential to understand not only the business but also all the processes and areas that will be subject to these standards. It is not useful to impose generic rules without first understanding if they make sense to the business and if they will be effective. Depending on the company’s sector, it is essential to assess some data such as financial information, customer behavior, and performance indicators to define the guidelines to be followed, always considering external legislation.

    Benefits of Compliance

    To make it even clearer, here are some benefits your company can obtain by establishing an effective compliance program:

    1. Increased credibility among customers, suppliers, investors, and partners.
    2. Prevention of fraud and corruption.
    3. Cost reduction.
    4. Increased profitability.
    5. Improved quality and productivity of products/services.
    6. Helps disseminate the values and organizational culture of the company.

    Do you want to implement a compliance program in your company and don’t know where to start? Here are some tips:

    1. Start by identifying the main risks your company is exposed to: Research them thoroughly, try to understand their characteristics, and how they can negatively affect the organization.
    2. Perform a qualitative and quantitative analysis: Measure the impact of the risk and the probability of it affecting productivity and financial results.
    3. Plan actions to prevent each type of risk.
    4. Train your team: Your employees will only be engaged in “risk management operations” if they understand the true importance of compliance and the role they play in it. It is also important to educate them about the laws and regulations governing the sector.
    5. Provide the necessary tools: Data security is crucial against fraud and to ensure that negotiations comply with the rules. An example is Fusion Platform, Neomind’s management system that ensures the security of confidential documents, granting access only to authorized individuals, allowing closer control of internal processes, ensuring they are carried out in accordance with the law, and reducing the organization’s risks.
    6. Establish penalties for those who do not comply with the rules: You can also provide a confidential reporting channel to ensure that everyone is following compliance.
    7. Monitor the results of your compliance program: Evaluate if your actions have helped reduce the negative impacts of risks and take the opportunity to identify new correction models. Since laws are constantly being updated, your program should be as well.

    Conclusion

    The pillars of compliance are people, processes, and technology. It is essential to create collective awareness through effective compliance and risk management programs, making the importance of following regulations clear to all those who are involved. Awareness must come from the top, from senior management, and then spread as an organizational culture. The company must have not only guidelines, tools, and processes duly mapped but also trained individuals who will know how to use these methods for good risk management. All of this aims to make the company safer and healthier, ultimately leading to improved productivity and profitability.

  • Process Automation: Using Integrated Management Technologies to Automate Tasks and Workflows

    Process Automation: Using Integrated Management Technologies to Automate Tasks and Workflows

    Process automation is an indispensable tool for modern organizations that wish to keep their efficiency and productivity up. The pursuit of completing workflow activities in less time is common in any business environment. However, it is digital transformation that ensures valuable results in productivity.

    Indeed, the use of technology is essential today. And only the right tools can provide effective management and goal achievement levels.

    Integrated Management Solutions bring together various functionalities for that in a single environment. They streamline information, provide greater control, a holistic vision, and sharper decisiveness. These platforms unify process automation, document management, and indicator features. With them, companies eliminate the need for multiple tools and systems, ensuring an overall better activity performance.

    But how can integrated management technologies be used for process automation? And what exactly is process automation?

    What is Process Automation?

    Process automation involves completing a flow of activities in less time. To achieve this, technological resources are applied to make processes more agile and efficient. This significant change in how daily activities are carried out can create competitive advantages, customer value, and stand out from competitors.

    Automating processes allows manual tasks to be performed by software with systems supporting a variety of routine company activities. Numerous workflow steps can be optimized using this type of technology.

    Consider, for example, a vacation request process. Instead of requests struggling with high loss rates due to constant email or phone call exchanges, or even taking longer to complete due to returns and referrals, everything can be done on one platform with unified forms and documentation.

    By using an Integrated Management Platform, there is complete control to monitor process advancements by all parties involved in real-time.

    Why Automate Workflow with Integrated Management Technologies?

    In addition to greater control, centralized information, and transparency in communication, automating processes with an end-to-end management platform is essential to ensure advantages such as:

    1. Faster execution speed.
    2. Productivity and convenience.
    3. Efficiency.
    4. Cost reduction.
    5. Reduction of rework.
    6. Information reliability.
    7. Improved internal communication.
    8. Enhanced customer experience.
    9. Strengthening the brand.

    Automating Tasks with Integrated Management Technologies

    Integrated management can be used to control an entire company, expanding on their systemic view so that all efforts are directed toward the same goals. In terms of technology, an Integrated Management Platform allows the company to centralize all processes, documents, and indicators in a single solution. Besides convenience, having all functionalities in a single tool reduces costs related to software licensing and maintenance.

    One of the main advantages is that this added unification enhances teamwork. Involved parties, such as professionals and departments, can better see the company as a single business. In other words, everyone is involved in achieving the same goal or result.

    Implementing this type of solution requires the company to set clear goals and objectives, though. Another aspect is that all needs or demands must be correctly identified. Consider what the main challenges are in everyday tasks and how they could be solved with the help of technology.

    This workflow observation and analysis is known as process mapping. The method analyzes how processes are executed, who is responsible for them, and which departments and parties are involved or at least related to them. Because it provides a broad view of operations and priorities, it allows for the implementation of process optimization strategies, such as automation.

    Regarding the Integrated Management Platform, it is necessary to ensure that the solution meets all the company’s needs and demands. Since technology is an increasingly comprehensive input, look for low-code solutions that are user-friendly and have a friendly interface.

    Furthermore, it is essential for the software to genuinely guarantee end-to-end management is enabled, so daily requirements for process optimization are met. When an incomplete platform is adopted, the company will have to purchase other systems, making it difficult to use and increasing costs.

    What Does Fusion Platform, a Comprehensive Integrated Management Platform, Offer?

    Fusion Platform is an Integrated Management Platform that truly transforms your business digitally. Instead of adopting different software, Neomind’s solution centralizes everything in one place. Regardless of the industry or workflow complexity, Fusion improves and accelerates processes. With the solution, you can manage processes, approve requests, send documents, and track indicators.

    For the fast-paced world and managers who are constantly on the move, or to facilitate hybrid work modes, the tool offers mobility. This way, you can perform your tasks through Fusion Mobile anytime and anywhere.

    The platform natively includes all the necessary tools for managing processes, documents, and indicators. Fusion provides dashboards and templates to assist in visualizing metrics. It also offers flexibility and customization your business needs to adapt to the market and recurring demands.

    The platform is easy to integrate with other systems your company already uses. It has an intuitive, friendly, and user-friendly interface. The technology used for its configuration is low-code, meaning users without advanced knowledge can customize operations. Try Fusion Platform and verify in practice all the benefits generated by a comprehensive Integrated Management Platform. Get the results you’ve always wanted to achieve. And count on Neomind to provide everything you need for process automation in your business.

  • Process Modeling: What Is It and What Are the Benefits?

    Process Modeling: What Is It and What Are the Benefits?

    Various companies have applied process modeling to understand, communicate, and significantly enhance the quality of their processes and activity flows, particularly in terms of performance.

    Its use helps to pinpoint flaws or unnecessary steps in the flow. It also identifies constraints that may hinder progress and consequently defines business potential and opportunities.

    Its purpose is to modernize your company so you can reap all the benefits that process modeling can offer.

    Are you curious to better understand how process modeling works? We will address all your doubts in this article.

    What Is Process Modeling?

    Process modeling, also known as BPM (Business Process Management), is a concept that involves documenting, representing, and analyzing processes.

    All of this is aimed at transforming and enabling activity automation.

    Thus, it refers to managing business processes and combines business management and information technology to optimize company results through process improvement.

    BPM has three approaches:

    • Top-down: From the top down, with a macro view of processes;
    • Middle-out: From the middle outward, focusing on the central problem of the process;
    • Bottom-up: From the bottom up, starting with process details and gradually reaching a broader view.

    The process display must include certain types of elements, such as:

    1. Responsible person;
    2. Activity identification;
    3. Step sequence;
    4. Execution time;
    5. Required resources.

    The next step is process notation after the model is defined and all necessary information is gathered.

    Internationally recognized, BPMN (Business Process Model and Notation) is a notation of process management methodology and refers to standard icons for process design.

    Commonly, simple components are used that allow drag-and-drop to create the flow design.

    In addition to performing the entire process modeling in BPMN, many tools allow the insertion of various types and formats of files and integration with other business tools.

    Benefits of Process Modeling

    There are several benefits to using business process modeling, such as:

    A better understanding of processes and a shared view among areas and employees: process modeling enables clearer idea sharing. It also standardizes processes for consistent execution;

    Improved communication among employees: as process modeling provides standardization, all involved parties have a clear and objective understanding of the workflow. Complete understanding optimizes the exchange of information and ideas;

    Prevention of delays and waste: since modeling seeks the best way to execute a process, unnecessary steps are identified. Thus, processes are better structured in terms of their steps, leading to reduced errors and delays;

    More favorable resource utilization: process modeling provides a better understanding of activity flow and standardizes it. As the goal is optimization, there is a greater focus on resource utilization, such as time, quality, and demand.

    Conclusion

    Now you have learned some concepts of process modeling, BPMN, approaches, and elements.

    It’s time to see in practice the benefits generated by process modeling in your company. For this, you need a tool that offers standardization, a user-friendly concept, easy customization, and simple visual representation.

    In this sense, Fusion Platform is an extremely prepared platform to offer the best for your organization.

    In addition to addressing the above requirements, it provides modules for data capture and the generation of indicators and reports to facilitate and improve management.

    So, did you like what was presented? Are you ready to leverage your business using the Fusion Platform?

    If you have any questions or want to comment on something about the article, write here in the comments.

  • How can a management solution help agribusiness companies?

    How can a management solution help agribusiness companies?

    Agribusiness refers to techniques, services, equipment, agricultural and livestock production, including all its socio-spatial contexts. This industry is responsible for a large part of the economy in countries like Brazil, for example.

    For you to have a better picture, in recent years agribusiness represented about 21% of the Gross Domestic Product (GDP) and about half of all products exported by the South-American country. In addition to the economic context, agribusiness plays a fundamental role in feeding the world’s population, whether through fresh, processed, or ultra-processed foods.

    This aspect raises concerns and questions for researchers in the field, who question whether agricultural and livestock production will be sufficient to feed the world’s population in the near future. This is because it is estimated that the world’s population will increase by 20% in about 30 years, reaching around 9 billion people.

    And for this near future, Brazil has great chances of standing out since it is one of the few countries with the capacity to expand cultivation areas without harming the environment and preservation areas. However, to achieve balanced and advantageous growth in all aspects, three pillars must be followed: reducing production costs, maximizing profits, and increasing productivity.

    In the pursuit of these pillars lies digital transformation.

    When we talk about agribusiness, we often refer to numerous, huge businesses, involving weather, geographical, and sanitary factors, as well as parasites and pest control, among others. Thus, they require total control of all aspects to achieve positive results.

    And basically, a significant portion of this control is impossible for humans to perform singlehandedly. This is where digital transformation comes in to help. In pursuit of the three pillars of agribusiness, digital transformation became very important to the sector, with software that assists in data analysis, report extraction, administration, and activity management.

    Management solutions, which are often seen as administrative options in large urban corporations, must also be present in agricultural businesses because one should not hesitate to invest in technological elements for successful management that facilitates and increases productivity – no matter the sector.

    Various activities can be managed by a business management application, such as raw material consumption and inventory management, fiscal routine management, document management, contract management, and a better control of data related to employees and machinery, such as maintenance forecasting. It creates processes with administrative routines and tasks.

    Due to the interconnected nature of various pieces of information, it is essential to have direct data cross-referencing for in-depth analysis and comprehensive and detailed reports. This allows for a panoramic view of the business in all aspects, with data and information that contribute to the total management of the company.

    Management solutions also assist in one of the most important areas for an organization: the human resources department. Both employees and clients, as well as suppliers, must be managed in an easy and practical manner.

    In comprehensive applications, people management is carried out with user interaction, involving the sharing of paperwork and documents, time control, scheduled tasks and activities, and even payroll management. To adapt to changes, it is important for all this information to be available at your fingertips, accessible from anywhere, and without the need for printing, which contributes not only to the industry’s finances but also to the environment.

    The list of benefits that management solutions bring includes:

    • Process control and key metrics;
    • Business flow monitoring and team efficiency;
    • Information centralization;
    • Tracking indicators;
    • Among others.

    In addition to what has been exemplified so far, agribusiness also stands to benefit from management solutions in terms of:

    • Process management
    • Document management
    • Process management

    Process Management

    With a BPM (Business Process Management) solution, managers can access all relevant information and business activity status in real-time. In other words, all important process data is available whenever needed. This enables well-informed and much more accurate decision-making.

    There are software solutions, such as Fusion Platform, that allow pending activities, tasks, and requests to be executed from anywhere (Fusion Mobile). Thanks to this functionality, agribusiness professionals save time by accessing all the necessary information on mobile apps and viewing or resolving them with just a few clicks.

    A process management tool is also important for automating validation processes. It also allows modeling, automating, and managing processes to achieve benefits in terms of compliance, traceability, and operational efficiency.

    To learn more about the benefits of BPM, check this article: What is Business Process Management (BPM) and What are Its Benefits?

    Document management

    An ECM (Enterprise Content Management) solution contributes to ensuring that everyone is well-informed about procedures and that they are followed. It also enables easy location of essential documents (such as purchase orders and invoices, for example) from anywhere with internet access, based on various criteria such as creation date, editing date, metadata, among others.

    The tool also enhances collaboration efforts among the team to ensure that everything runs as efficiently as possible. We must also not forget that without the need for external storage and paper, in addition to reducing the amount of time and effort required for archiving documents, agribusiness companies reduce costs and enter the paperless era.

    To learn more

    So we just learned some of the benefits and the importance of digital transformation for the agribusiness. Fusion Platform is a tool that offers complete functionalities for these needs, making it possible for employees to interact, organize documents, processes, reports, and it integrates with other key systems. In short, it’s everything your company is looking for in a management system.

    Want to learn more about how a management solution can help in agribusiness? Contact us or try Fusion Platform for free.

  • Process Automation for Small Businesses

    Process Automation for Small Businesses

    When we talk about small businesses, process automation can optimize workflow, providing much greater productivity and efficiency.

    Smaller companies often tend to have centralized management and control. Similarly, it is common for all activities to be carried “manually” out by people.

    But is that necessary? Even in small businesses, there are several tasks that could be automated.

    Investing in technology to improve processes is a practical way to execute these activities with quality and productivity.

    Often, when a human being performs repetitive tasks, there is an increase in error rates and rework.

    Likewise, it is not uncommon to find small business managers who do not know how to implement or why they should invest in process automation.

    Why should my business consider process automation?

    Although small businesses are somewhat resistant to invest in process automation, technology can be a great ally to them, especially when it comes to boosting their competitiveness.

    Those who think that improving processes is something only for large businesses are mistaken.

    When a small company decides to implement process automation, the success rates are even higher.

    The advantage of being a smaller company is that it is easier to monitor and control improvements. It is also easier to find new opportunities to apply automation.

    Furthermore, this provides more time for professionals to focus on strategic issues, which is a step towards greater competitiveness.

    Another common concern is that small business managers are hesitant to make investments. After all, the budget is usually quite tight.

    However, a process automation tool brings data-driven management and efficiently tracks ROI, which is crucial for those with a limited budget.

    Moreover, the cost of human error is too high to bear. How much of your process is affected, and how much is lost when an error or failure occurs?

    With process automation, activities are always performed in the same way, eliminating errors and rework. In other words, it contributes to increased productivity.

    Undoubtedly, process automation ensures that all decisions are based on real data.

    This is especially true when it comes to BPM (Business Process Management) for small businesses, where the use of an efficient application generates reports that synthesize a wealth of data and turn it into useful information.

    Processes that can be automated in small businesses

    There are various scenarios, departments, and activities where process automation can be applied in small businesses. Internally, small businesses can benefit from process automation by using it for:

    • Inventory management;
    • Customer relationship and satisfaction;
    • Control of invoices and other fiscal obligations;
    • Email automation;
    • Database information retrieval;
    • Obtaining reports on processes and operations.

    How to implement process automation in small businesses?

    The sequence for implementing process automation does not vary whether a company is large or small. In fact, regardless of size or complexity, the steps remain the same:

    1. Identify process automation opportunities

    Implementing process automation begins with assessing all existing processes. To do this, it will be necessary to observe and question involved people about the difficulties and bottlenecks they face on their daily work routines.

    By gathering data about the processes, it will be easier to decide which tasks to automate. Initially, consider the simplest workflow, especially repetitive and time-consuming tasks.

    As the business sees the benefits of process automation, it will be possible to gain a better understanding of how this tool works and gradually expand it to cover more complex processes.

    Just be careful not to try to automate activities that require creative or strategic thinking.

    2. Choose the automation tool

    Once the processes to be automated have been identified and listed, it’s time to find the ideal tool to meet your needs. In this regard, the tool’s general mission is to simplify critical processes.

    A good practice in this case is to invest in BPM for small businesses and search for potential vendors. Take advantage of this opportunity to schedule presentations or conduct tests, if possible.

    Also, make a list of everything the small business requires and compare platforms using a checklist.

    With the appropriate process automation tool, it will be possible to redesign activities for greater operational efficiency and productivity.

    3. Define goals to achieve with automation

    Whenever a business invests in a new tool, it seeks to gain advantages. Therefore, define the goals and objectives that must be achieved.

    With these clear goals, it will be possible to evaluate the success of the applications. This will also contribute to continuous process improvement.

    Thus, the goals should be measurable to validate the positive impact of BPM for small businesses.

    Process automation enables faster task execution, allowing employees to be redirected to more strategic areas focused on innovation and core business.

    4. Analyze and monitor the results

    Process automation is an ongoing application. Therefore, automation software needs to provide useful and in-depth reports for analysis.

    Internal processes are subject to change due to internal policies, innovation, new products, changes in government regulations, and various other factors.

    In this sense, periodic, frequent reviews are important to refine and improve our processes. This helps multiply task execution, reducing costs and contributing to profitability.

    Implement continuous improvement. The more opportunities for improvement are found, the greater the possible results and return on investment will be.

    Choosing the process automation platform for small businesses

    The ideal process automation tool is the one that does everything the small business requires. Therefore, list all the needs and demands, or everything you would like the software to do.

    Considering small businesses, tight budgets are common. Therefore, calculating ROI is the most effective way to be sure you acquire the best tool within your budget.

    Scalability is another point to consider. This way, the software will be constantly updated and developed to meet the future demands of the small business.

    A good automation platform should have integration with other technologies that the business already uses.

    And, since it’s a small business, low-code platforms are easier to handle, especially considering that the IT department is limited in a small company.

    Fusion Platform is a tool that can be applied to companies of different sizes, regardless of their industry or process complexity.

    With the goal of creating more concise workflows and greater benefits, Fusion is the ideal tool for the digital transformation of small businesses.

    Take advantage of the opportunity to try Fusion for free for 15 days directly in your business.

    Or, if you have any questions, let us know here in the comments!

  • Differences between Artificial Intelligence and Machine Learning

    Differences between Artificial Intelligence and Machine Learning

    “Our intelligence is what makes us human, and Artificial Intelligence is an extension of this quality,” said Yann LeCun, a professor at New York University. Artificial Intelligence and Machine Learning have been widely discussed topics among computer enthusiasts and scientists in recent decades.

    From this trend, we have seen the emergence of science fiction movies depicting apocalypses caused by the “machine revolution”, as well as the development of devices like Amazon’s Alexa or Apple’s Siri, which respond to commands and answer questions from users.

    Artificial Intelligence and Machine Learning are two fields of study that are often correlated but have conceptual and usage differences. In this article, we will discuss their characteristics, functions, and ultimately their differences.

    What is Artificial Intelligence?

    The term, created in 1956 at a conference on the Dartmouth College campus in New Hampshire, United States, was proposed by McCarthy, Marvin Minsky, Nathaniel Rochester, and Claude Shannon. It represents the branch of computer science that seeks to create resolutions so that machines can receive data and make decisions based on their own interpretation – mimicking human behavior – through learning and generalization algorithms that simulate human capabilities.

    To demonstrate the great potential of using AI in large companies, here are some examples of success:

    ■ UPS: The giant American logistics company achieved annual savings of approximately $400 million through the use of AI-based applications. This significant amount is due to a more accurate selection of delivery routes, simultaneously considering traffic, travel time, and road quality. This made delivery routes much more efficient.

    ■ Netflix: The largest movie and show streaming company has been increasingly implementing AI solutions in its recommendation system. Its latest implementation brings a novelty: recommendations based on movie covers.

    According to the subscribers’ recent movie viewing history, cover images are changed to better influence their decision-making, aiming to keep them on the platform for longer and avoid frustrations with the available content, as well as possible cancellations.

    Artificial intelligence

    ■ Bradesco: one of the giants in the Brazilian financial sector, Bradesco obtained a 70% satisfaction rate with its services performed by robots through the bank’s app, which led directors to double their investment in this department in recent years.

    Currently, AI is related to several areas of study, such as psychology and biology, neural networks, mathematics, and engineering with complex calculations and many other scientific areas. Machine Learning, one of the subdivisions of AI, emerged to meet this range of studies and applications,

    What is Machine Learning or Machine Learning?

    “Machine Learning is a field of study that gives computers the ability to learn without being explicitly programmed,” said Arthur Samuel, the creator of the concept that emerged in 1959. As stated by him, Machine Learning is a subfield of AI that aims to study the processes and programming necessary for machines to undergo the learning process and achieve a learning curve similar to humans. In other words, this basically means computers learning through experiences.

    A simple example of Machine Learning is the video below, which briefly shows a neural network learning to play the classic game Snake:

    Demonstrating Machine Learning in the business field, we have American Express, which uses AI systems with Machine Learning to manage over 110 million cards and transactions worth trillions of dollars. The company’s main objective is to identify potential fraudsters and prevent million-dollar losses.

    What are the prospects for the future?

    Moving away from theory and talking about business perspectives, the AI market has significant growth expectations, with innovative and highly profitable applications for companies of all sizes and sectors. According to the Brazilian Association of Software

    Companies (ABES), 15.3% of companies in this sector are using AI solutions in their operations.

    Current perspectives indicate that this number will double by 2023, making the market more automated, and efficient, and improving customer service in various aspects. With this scenario in mind, the Inter-American Development Bank (IDB) stated that in the year 2020, the Brazilian GDP may have grown up to 4.1% due to a wider dissemination of AI technologies in the market.

    With the imminent growth in the need for software that automates processes, manages documents, and analyzes indicators, as well as caters to an increasingly computerized business market seeking innovation and agility in their operations, the Fusion Platform comes to light.

    The platform offers BPM (Business Process Management), ECM (Enterprise Content Management), and Analytics solutions, bringing tools that aim to improve companies’ business outcomes by reducing internal bureaucracy, and accelerating, ensuring, and facilitating the execution of internal and external processes. Additionally, it stores and organizes documents and has an indicator analysis system to assist managers in their day-to-day tasks.

    Conclusion

    Artificial Intelligence is the ability of certain computer systems to simulate human cognitive capabilities, automating decisions and processes through specially developed algorithms. Machine Learning is the method used by Artificial Intelligence to evolve on its own, focusing on the learning and self-development of machine “intelligence” without the need for human intervention.

    Therefore, it can be concluded that they are different things but do not exist independently, as each of their modus operandi depends on the other. The prospects for the future, both in Brazil and worldwide, are exciting and demonstrate a vast horizon of implementation and market growth for AI and ML in business automation, across companies of all sizes and market segments.

    To learn more about AI and many other topics in the field, visit the Neomind Blog. Haven’t heard about Fusion Platform? Test it for free for 15 days!

  • How User Experience Helps Tech Culture Adoption

    How User Experience Helps Tech Culture Adoption

    Technology as the basis for digital transformation

    One of the main pillars of digital transformation is technology. By applying technology to a company’s processes, performance is optimized, and better results are achieved. But for this to happen, the company needs to reinvent itself, transforming all its processes and creating a new culture.

    Adapting technology to a company’s culture implies investing in digital management and automation systems, which bring many benefits, such as time optimization, fast delivery, transparency, and security.

    In addition to reducing human errors, these systems centralize information and keep all your corporate assets available securely and in real-time, being easy to access, manage and recover.

    Adaptation to these systems promotes structural changes in the company. Therefore, acquiring a management system can be a big leap, since it modifies all business processes and transforms internal and external relationships, resulting in a new way of conducting business.

    User experience as a facilitator in adaptation

    User experience is how a person feels when interacting with a company, product or service. When we talk about the user experience in a digital technology system, the interface is the main issue to be evaluated, since it is through it that the user accomplishes his objectives.

    An easy and intuitive interface encourages users to interact with the system, providing a pleasant and uncomplicated experience, and leading to the product’s maximum use.

    The advantages of a system designed for the user are many, among them the reduction of adaptation time, ease of learning, reduction of time spent in training new employees, and feedback capturing for continuous improvement.

    In this way, employees can focus on strategic and productive activities, instead of spending so much time learning to use the tool. Read more about user experience applied to management systems here.

    Was it easy to understand the role of user experience in the adoption of a technological culture?

    As we have seen, the insertion of technological systems in companies is one of the main pillars for those seeking to adapt to the digital transformation, and implementing these systems implies a general change in the functional structure of a company. However, this change process no longer needs to be seen as an arduous and time-consuming effort.

    A user-focused system can be the determining factor for success in adopting a technological culture. Having modular functions, intuitive interface, fluid interaction and that meets the real needs of the company, adaptation becomes much less costly and easy to adapt to employees.

    Therefore, when hiring a digital technology system, the focus given to the user’s experience in the product must be taken into account. Fusion Platform, our information management tool, is developed with a focus on the user and is in a constant process of improvement. Interested in learning more about a management solution? Take a 15-day free trial with Fusion Platform and feel in practice how a tool helps in the adoption of a technological culture. If you prefer, request a demo from our representatives. Count on us to clear your doubts!

    Did you like this article? Leave a comment saying what you think, and feel free to share it. For more information like this, check the available content on our Blog!

  • What is EDM and ECM?

    What is EDM and ECM?

    EDM is the acronym for Electronic Document Management. It is a system that manages the entire lifecycle of a document.
    Electronic management, which also involves the new concept of Electronic Content Management (ECM) is trending, especially if we consider that more and more, professionals are working remotely, from the most varied environments.

    Thus, access to documents and information must be virtual.

    If your business needs to reduce costs, storage, and file space, have information security, avoid loss and misplacement, and prioritize sustainability and organization, it’s time to adopt an EDM tool and ensure competitiveness.

    After all, how do EDM documents work and why should you adopt them in your company? Check out the answers to these questions and learn everything about Electronic Document Management.

    What is EDM?

    EDM is a system that captures, stores, manages, edits, validates, accesses, distributes, and archives documents and digital information.

    In short, it’s a tool that encompasses the entire life cycle of documents, from their creation to their end, definitive archiving or deletion.

    In this way, EDM allows companies to organize and manage information much faster and more efficiently than using physical documents.

    In fact, with so many technological resources available, it is contradictory not to use digital documents.

    After all, in addition to the work of searching for documents in archives, which makes the process time-consuming, there are issues such as papers and information loss and misplacement.

    Additionally, this tool has advanced security features that help protect sensitive information.

    Using an organized and easily accessible platform, all documents can be accessed by authorized parties.

    By dismissing physical documents, electronic management contributes to the environment and allows information to be accessed from most different places.

    How does EDM work within companies?

    Although it seems that EDM is a useful tool only for storing and sharing receipts and contracts, this feature encompasses companies’ entire knowledge management.

    In this way, EDM is a strategic solution for both documents and processes. Thus, electronic management enhances ways to receive, process, review, store, retain or delete files.

    Within organizations, EDM unifies documents, providing monitoring and control. In practice, the implementation, when the document is physical, occurs with scanning. That is, scanned and converted into a digital format. It is then indexed – arranged in an index so that it can be found easily later.

    For greater security, digital files are stored on a server or in the cloud, facilitating access and sharing from anywhere.

    It is worth emphasizing that within an EDM technological solution, it is possible to create filters so that only authorized people may access the information.

    Benefits of implementing an EDM tool

    The role of Electronic Document Management is to facilitate document access and sharing.

    In this way, there is greater agility in the entire professional’s work cycle, generating greater productivity.

    But, it’s not just that. Having files organized and in digital format provides:

    ● Reducing costs associated with printing, storing, or retrieving paper documents;

    ● Control of the flow of information and documents;

    ● Organization of documents in digital folders;

    ● Quick and easy access to information;

    ● Greater security and access control;

    ● Reduction of human errors;

    ● Better collaboration and overall company efficiency;

    ● Compliance and regulatory compliance;

    ● Transparency of administrative acts;

    ● Search for content within documents;

    ● Assertiveness in the decision-making process;

    ● Viewing the document without the need to download it;

    ● Maintenance of the company’s information and knowledge base up to date.

    In addition to these benefits, there are unlimited possibilities for indexing, response speed, and transaction accuracy supporting professionals’ tasks.

    Where can I apply the EDM?

    Basically, EDM can be applied in the most diverse sectors and departments. After all, it’s about managing documents and information – components present throughout any organization.

    Management improves business processes, streamlining activities and generating productivity.

    Although we always deal with private companies, government agencies also benefit from the use of the EDM, being an excellent resource for managing public records, licenses, certificates, and taxes, among others.

    In private companies and other sectors, the use is also quite wide, as examples:

    ● Accounting: centralization and control of invoices, receipts, and other documents;

    Legal: managing documents and processes, contracts, intellectual property records, and court records, among others. And, the EDM ensures compliance with existing and applicable laws and regulations;

    ● Healthcare: storage of medical and patient records, laboratory and imaging results, ensuring access to up-to-date information, coordination, medical history, security for sensitive information, and a single source of true information;

    ● Education: student records, grades, attendance, scholarships, and other documents. EDM in educational institutions eliminates the need to keep paper files and ensures traceability and security. In addition to assisting in internal administrative processes;

    ● NGOs and non-profit organizations: manage grantee information, donors, grant application, reporting, and operational efficiency.

    The practices for implementing EDM are many and can be adapted to the different needs of each company.

    In summary, any type of business benefits from the adoption of electronic document management.

    Electronic Document Management has evolved

    Although the acronym EDM is still widely used, this concept has evolved into ECM, or Enterprise Content Management. ECM is an evolution because it made EDM more complete by adding workflow and BPM tools.

    Currently, an ECM solution has huge value for organizations because it allows for managing all of its transactional content. In other words, it is a pillar for optimizing processes, enhancing efforts, and improving decision-making.

    ECM not only takes documents off the paper, but adds intelligence, transforming them into strategic information.

    In general, ECM allows you to create forms, and diagrams that facilitate understanding of the process, alert configuration, and attachment of documents along the ongoing process, among other features.

    Fusion Platform, Neomind’s complete tool

    Neomind works with an all-in-one platform system. That is, the Fusion Platform natively includes all the tools for managing your business processes, documents, and indicators.

    Regarding EDM/ECM and the document management concept, this environment is unique to facilitate the orchestration of business documents. After all, it has corporate mobility.

    In addition, the tool is customizable to meet the demands and complexity of your processes and business.

    Easily integrating with other solutions, Fusion is user-oriented. Therefore, it is not necessary to be a developer to automate processes. With a single solution from Neomind, your company is digitally transformed. Try Fusion Platform free for 15 days, or talk to our representatives.

    Do you have any questions or would you like to know more about this or other topics? Let us know here in the comments!

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