Author: Letícia Franciele Reinert

  • How the Fusion Platform Audit Center Supports Compliance

    How the Fusion Platform Audit Center Supports Compliance

    Every company, whether large, medium or small, should be concerned with the laws, standards and compliances required, right?

    Knowing this, the organization must implement internal Compliance policies. This must be done, not only for the “obligation to follow rules”, but so that the institution presents transparency and ethics to its employees, customers, suppliers and stakeholders in general, thus generating a good image before society.

    A good method to ensure that the Compliance process  is being followed in a company is to use an audit center. This is because it will make managers aware of the accesses, actions and modifications made by their subordinates, making a possible irregularity be noticed and corrected much faster and more effectively.

    Do you want to know a little more about the audit center, which has a lot to contribute to your  organization’s Compliance process? Come with me!

    How can the term “Compliance” be defined?

    This term, widely used today, refers to a strategic program of corporate practices, which seeks to make the organization comply with internal and external laws, standards, and regulations.

    The Compliance process can be applied in different ways by organizations. However, generally, it follows a specific model, which makes use of the following pillars:

    • Prevention: as the saying goes: “prevention is better than cure”. Prevention actions should receive the largest share of resources made available by institutions, since effective preventive practices, clearly titled, tend to prevent problems and damage that are extremely harmful to the organization.
    • Detection: as much as prevention practices are created, defined and passed on in the best possible way, there are situations in which the rules end up being violated by the members.

    Therefore, it is necessary that there is strict control by managers, to ensure that possible inconsistencies are detected as soon as possible, in order to avoid greater damage to the institution.

    • Correction: at this point, knowing the errors or rules that were not followed, it is necessary to apply corrective actions immediately, and if necessary, form new rules so that the failures presented are no longer observed in corporate processes.

    Now that we know what a Compliance program is, and how it is usually formed, we will see the meaning of audit, which, as previously said, is a resource that has a lot to add to the Compliance program.

    What is auditing?

    In a simple and direct way, auditing is a process that has the function of analyzing whether the procedures and results applied and generated (respectively) by the organization are being followed correctly, based on the company’s organizational culture, and on current standards and laws.

    Therefore, we can consider that an Audit Center is responsible for storing various types of information, which will help managers to inspect whether the activities practiced by the entity are following the standards entitled.

    In addition to making it possible to detect practices that are not being applied as expected, the audit will also facilitate the mapping of improvements that can be applied in the organization, in order to prevent possible errors.

    Based on the above, we were able to identify the concepts of Compliance and auditing, correct? Now, it’s time to understand how an audit center can help and facilitate the compliance process!

    How an audit center can assist in the compliance process?

    As we have seen earlier, an audit center stores relevant data for monitoring and monitoring an organization’s processes. Knowing this, we can relate this functionality in favor of compliance.

    The compliance process  has, as one of its main pillars, prevention. In order to verify the need for methods and rules that need to be created to prevent a certain situation, it is necessary for the manager to know how the process works in practice, that is, how employees are performing their respective duties.

    In this situation, an audit center, which points out the actions taken by users, as well as the date and time of each of them, for example, can help a manager to observe possible points of improvement.

    Like prevention, the detection and correction phase are extremely important. Effectively detecting a potential flaw in processes can save you a lot of time and money. At this stage, the audit can offer useful information for the control of managers. Example: actions being taken, frequency and responsible.

    When realizing that a certain situation is occurring in an erroneous way, corrective actions must be applied to the problem. New rules can also be created, or the responsible user can be notified.

    As we have seen, an Audit Center can greatly facilitate the compliance steps. Let’s see now how fusionPlatform’s Audit Center  can help you control your business!

    Audit center on Fusion Platform

    Responsible for storing information on several important topics for a Compliance process, the Fusion Platform audit center has an easy-to-access interface, which makes it possible to find the information you want in a simple and effective way.

    In addition, access is only available to users who actually have permission, in order to prevent improper users from accessing sensitive data.

    Through this feature, we can check several important data, such as:

    • User Access:

    Through this option, we obtain information regarding the access of users to the platform. To facilitate the search for information, the function has filter fields, so that it is possible to search by date and specific user, for example.

    Having this information in hand, it is much easier to control improper access and outside the allowed hours.

    • Registration of Users/Roles/Groups:

    By selecting these options, it will be possible to know when a user/role/group has been created, edited, deleted or inactivated in the system, for example. The function also allows us to know who is responsible for the modification, the date, and to carry out filters based on these available fields.

    • System settings:

    This type of information is extremely important, since, from the moment a general information in the system is modified, all users will be affected.

    Therefore, knowing who was responsible and what change was made will help a lot in controlling undue modifications.

    • Documents:

    Through this selection, we are able to control the publications, edits and deletions of documents in EDM, making errors more easily identified and avoided.

    • Process Models:

    As much as the edits of the process templates are restricted to module administrators, having control of the changes made will make it possible to prevent incorrect changes from being released for use by users.

    • Form Registrations:

    Like process templates, changes made to forms are quickly viewed by flow participants. Therefore, knowing which fields have been modified, and who was responsible for the changes, is of great value to administrators.

    • Form Records

    Through this option, we can access the information filled in the fields of a form and, likewise, the data that has been edited, thus enabling improperly removed data to be recovered.

    As we have seen, using the functions available in the Fusion Platform audit center, your Compliance process can be executed in a much safer, easier, and more effective way.

    Are you interested in learning about this incredible platform, what numerous benefits can it bring to your organization? Request a demo and enjoy all the features we have to offer.

    So, are you ready to improve  your organization’s Compliance process? If you have any questions, or have anything to comment on the article, write to us here in the comments.

  • Process automatization: what it is and how to apply it

    Process automatization: what it is and how to apply it

    You certainly, at some point in your career, have heard of Process Automatization, haven’t you?

    This is because this element is becoming increasingly more popular every day, due to its numerous benefits.

    Based on this, many people seek to understand its concept and operation, so they can apply it in large or small businesses.

    If you want to learn a little more about this subject, go ahead!

    First, do you know what a process is?

    Defined by a set of activities performed within a certain sequence, a process has the objective of achieving a result, delivering a product or a service.

    Generally, they are performed with some regularity. Check this example:

    An employee of a company requests his vacation. Once this is done, your request needs to be approved by his/her manager who, upon completion, will then forward the demand to the HR team. The HR team, on its side, will get in touch with the requester, providing him with the necessary information.

    In this way, we can conclude that a process has an input, a trajectory, and an output, thus generating a flow.

    What is process automatization?

    Many people end up confusing the terms “automatization” and “automation”. Do you know the difference?

    • Automatization: this procedure consists of using technology to carry out tasks that, until now, were carried out manually. This practice aims to improve the progress of an organization’s workflow. It’s important to emphasize that, when implementing this modus operandi, you won’t be replacing human work, much the opposite. The purpose of automatization is to help professionals with optimizing and favoring activities carried out by them on a daily basis;
    • Automation: method in which processes are performed through technology (with mechanical or electronic devices), replacing human work.

    Benefits of process automatization

    By including this method in your business, you will quickly realize that its use will bring about numerous positive changes for your institution. Among them we can mention:

    • Time optimization: imagine that you need to send an email manually every time you perform a given activity. It’s a simple task if you need to do it once. However, we know that based on increased demand, this procedure will need to be performed multiple times in a single day. So you will agree that the possibility of an automatized process that sends the email “by itself”, after the user completes the activity, would be much more practical, wouldn’t it?;
    • Reduction of error chances: taking advantage of the hook of the previous example, it’s clear that the possibility of errors in repetitive actions performed manually is extremely high. By automatizing processes, users’ work will be made easier and, with that, human error will be reduced;
    • Cost reduction: accessing documents (which previously would have to be delivered via mail or other means of transport) through your computer screen is a beautiful example of how we can reduce expenses;
    • Easily accessible data: with the centralization and ease of acquiring information about your processes, generating reports immediately, management is integrated and it is easier to draw up plans and goals for your institution, making decisions more effective;
    • Increased production: along with time optimization, there is the logic that: the faster we can complete our tasks, the more demands we will be able to meet.

    These are some of the countless benefits of this production method that is growing and developing every day in our country and in the world around us.

    How to apply process automatization?

    As with any migration or change, implementing this improvement can cause setbacks or even disagreements among those involved.

    Therefore, it’s important that everyone is on the same page. And, above all else, there should be planning, clarity, and transparency in operations.

    It’s important to emphasize that process automatization is not only used in large companies or institutions.

    Process automatization in small businesses contributes to growth and evolution in a sustainable way.

    Check out some tips that can be used to start an automatization:

    Know why: first of all, you need to know why you want to automatize your processes. Understand how the flow occurs in your company, what are the main challenges, and which situations exactly need improvement. In short, it’s essential to understand your organization’s “pains” and then get your feet wet.

    Plan: this action consists of structuring what will be implemented. When we deploy a new method for accomplishing something, we do it with the aim of evolving, of obtaining advantages. Therefore, it’s important to have in mind, beforehand, what your final objective will be. That is, create goals that you want to achieve at the end of this new training.

    Create: in this step, we must create the processes that we will use. Here we create of tasks and determine executors, as well as adjustments for a clear view and easy access to users, which must be performed at this point.

    Test: it’s considered one of the most important steps for the implementation of anything. Everything that was structured, planned, and created will now be tested by the users who will be the executors of these processes. In this step, it’s important that any error, inconsistency, or unfavorable detail is reported to the creative team. In this way, it’s possible to correct and/or reformulate what was delivered.

    Implement: at this point, everything should already be validated and ready to be applied in the production environment. It is in this part of the operation that the innovations created will be part of the daily lives of users. Which, in turn, will exercise their predetermined functions, with the objective also previously defined.

    Follow up: over time, you will have to follow up on the results presented by the newly implemented method, through reports and indicators. It’s always worth remembering that everything is subject to evolution, innovation, and change. That is, always be aware of the information around you so that your company’s flow can always be improved and updated.

    Which platform should I use?

    Currently, as the idea of ​​automatizing processes is growing at an accelerated pace, several platforms are being created to meet the demand.

    It’s important that you check whether the resource being offered will meet your actual need.

    It’s also worth mentioning that you will gradually implement and modernize your processes.

    Therefore, look for a platform that will allow you to create complex flows which are easy to handle at the same time.

    Technology brings us great changes. That’s why we can’t help but take advantage of it, using it to boost sales, win customers, please employees and increase productivity, generating a great cost-benefit for your institution.

    In this sense, Fusion Platform is an extremely prepared platform to offer the best for your organization. With a friendly concept and easy customization, Fusion allows your processes to be created based on the low-code concept.

    In addition, there are modules for capturing data and generating indicators and reports to facilitate and improve management.

    And before even thinking about investments, you can try Fusion Platform for free for 15 days at your company.

    So, did you like what was presented? Are you ready to leverage your business using automation?

    If you have any questions or have something to share about the article, write us here in the comments!

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