That platforms that use low-code technology reduce the backlog of an IT department is nothing new. In fact, this kind of development has been available for some time now.
However, the business world has been changing even faster. Companies that were just crawling toward digital transformation have had to race to catch up with their competitors.
This pandemic-driven phenomenon has demonstrated how low-code tools are a viable way to modernize a business with little impact.
However, low-code reduces IT’s backlog precisely because it’s simple to modify. This includes the use and customization by people with little technological knowledge.
In short, the demands is solved by using professionals from other areas, preventing from piling up.
What is a low-code platform?
Low-code means that users, and not only the developers, have the freedom to create their own applications. This includes those without any coding experience and knowledge.
Low-code reduces IT’s backlog because it unburdens the department. A tool like this allows you to create screens, graphics, and business rules without requiring an expert. Most low-code platforms use a simple and intuitive drag-and-drop system.
How does low-code reduce IT’s backlog
Within your company, is the technology department the only one with the knowledge to improve workflows?
If this is your reality, the probability that your sector is overloaded with requests is very high. This is where a low-code platform reduces the IT backlog.
Platforms that use low-code/no-code technologies give total access control to the user. In this sense, they bring the possibility of creation and a high degree of customization to users in an intuitive way, with less cost and time.
Thus, employees from different departments can analyze and solve their problems without depending directly on the IT team.
Ease of customization
Low-code platforms are extremely adaptable to each company’s reality and needs. Even firms that are direct competitors have different ways of working, which means that their demands are specific.
With a low-code platform, it’s possible to automate workflows without requesting specialized help. This creates convenience and makes maintenance easier to perform.
The benefits of not having to wait for a developer or technical expert do not only reach agility. But, mainly, the costs, which become much lower. After all, the user himself will be the one to customize the tool.
The customization becomes assertive because the user knows his difficulties and knows how to use the technology to solve them.
Decentralization and democratization
As companies are transforming digitally, IT is struggling to meet ever-increasing demands.
In this sense, it’s essential to reduce the barriers of software development. Low- code reduces the IT backlog, passing the operational role to users with no programming knowledge or experience. This results in IT being a strategic player, focusing more on competitive differentials and the organization’s core business.
Obviously, for a platform to be used in an integral way, the company needs to adopt governance practices. Reflecting, mainly, when it concerns to formalities and communication.
It’s a fact that, at first, users may be a little afraid of the democratization of the creation and customization that low-code platforms provide. However, when the business prepares in the right way, communicating to employees, and emphasizing that support will continue to be offered by the IT area, both the reception and the process are improved.
The decentralization of low-code applications makes companies much more agile and competitive. But all the benefits will only be achieved if the platform used is reliable.
Consider that low code reduces the IT backlog when everything happens as expected. So, adopt a secure tool and educate users on the responsibility of handling data and information.
Low-code and the future of IT departments
The more companies walk towards a technological path, the greater the use and demand for low-code/no-code tools.
This is not only because of the higher demand, but also because the technological advances and transformations enable them to keep up with the endless changes brought on by the market.
Thus, technology professionals need to be ready to understand that low-code will be advantageous, adopting the platforms as a partner in business development.
Undoubtedly, it’s necessary that organizations adopt the automation of processes with the organization of activities, designing processes with a focus on the use of BPMS software. The sooner they do this, the less resistance there will be within the IT department, and in the company as a whole.
It’s undeniable how much low-code reduces an IT’s backlog. Its benefits include enhancing and improving company processes.
This always comes down to using reliable and secure tools. Especially when it comes to data archiving and processing, such as using a BPM connected to the cloud.
This’s a great differentiator, especially in this new era of technology, in which hybrid working models have been expanding. Adopt a completely low-code tool such as Fusion Platform. Fusion, besides being user-friendly, is feature-rich, secure, and mobile.
In other words, all employees can access information pertinent to the processes they are participating in. All this regardless of where they are or how they access the system.