Tag: automation

  • How to implement enterprise mobility in your company?

    How to implement enterprise mobility in your company?

    Having the office in your pocket. It is with these words that we can briefly describe the concept of Corporate Mobility. Essentially, it is about enabling daily business processes to be carried out without being tied to a specific place and time, and best of all, with information in the palm of your hands and with a few taps.

    Currently, around 3.9 billion people access the Internet through their cell phones. In Brazil, according to a survey by TIC Domiciles 2018, released in 2019, 71 million Brazilians access the internet only by cell phones, which corresponds to 56% of the users (until 2016 there were 46 million, and they already represented 43% of the market, which shows a great growth).

    In addition, a survey conducted by the National Confederation of Industry revealed that 70% of Brazilians wish to have more flexible hours and 73% would like to work at home or in alternative locations, mostly because of time optimization.

    It is from these signs that we can conclude that every day the world is more computerized, fast, and flexible, which also demonstrates the enormous need for the application of corporate mobility strategies, after all, modern problems need modern solutions.

    What is corporate mobility?

    Corporate mobility is a concept that brings innovation, flexibility, time optimization, and savings for companies, by aiming to insert all the technologies and benefits that mobile devices and cloud computing together can offer within corporate daily life.

    The transformation that corporate mobility aims to implement ranges from access to an internal email by someone who is not in the office, to be able to perform all daily activities while traveling, visiting, or at home, without having to use a specific device or network. This transformation is positive both for companies and for their professionals because it brings them cost reduction and increased productivity, as well as better quality of life for the employees.

    In order for this to be possible, it is necessary to computerize work, in a way that employees can access their work areas through websites and applications whether they are in their companies or not, providing them with greater flexibility and freedom. In this manner, they can have all the necessary information to perform their tasks with a few clicks or taps on their laptops and smartphones.

    It is also important to think about security, since company data can be crucial to the business’s full functioning. Often, data on hard disks, the famous HDs, end up being deleted due to malfunction or loss, and it can also be stolen more easily than data present in the cloud, which is also one of the solutions presented by corporate mobility.

    Cloud computing allows data to be stored in secure locations accessible to authorized persons, making the experience of information management within the corporate environment much safer and easier both in terms of data storage and sharing.

    But how to implement all this, anyway?

    When we talk about the deployment of enterprise mobility strategies in a company, a few terms come up. Among them are BYOD, home office, virtualization, and security.

    BYOD and Home Office

    BYOD is a corporate policy that stands for “Bring Your Own Device”. As such, it consists of allowing employees to use their own smartphones, computers, and tablets to perform their activities. BYOD brings benefits to both sides of the coin.

    The company will have infinitely lower infrastructure costs, keeping in mind that each employee is responsible for his or her own device. For the employee, it’s better because since the devices are his he has no restrictions on upgrades or modifications, or even device changes. Also because of this, it is easier to adopt measures such as Home Office or Remote Working, allowing the employee to perform his function in a more flexible way, without necessarily being present at the company.

    In fact, remote work can be a solution for companies that have activities that do not depend on specialized machinery and that seek to have low infrastructure costs, hire employees who work remotely, or be exempt from risks in case of social isolation as experienced in 2020.

    Virtualization and Security

    For employees to be able to enjoy the benefits mentioned above, it is essential to have virtualized company processes and documents, keeping in mind that employee outsourcing will depend on internet access and will be done by computers and smartphones.

    There are applications for this such as the Fusion Platform which features solutions for Process Management (BPM), Documents (ECM), and Indicators (Analytics), they help turn processes that depend on physical documents into forms within processes modeled by the customer according to his business rules and needs. They can also serve as storage and perform the cloud computing function when it comes to document management and indicators with ECM and Analytics.

    Another factor that is fundamental for everything to work smoothly is security. Without protection against malware and hackers, the damage generated by an incident can be significant. For this reason, it is necessary to rely on software and server multifactor authentication, layered permission levels according to time and place, data encryption, and protection against possible viruses.

    These safety measures have to be done in two ways: with the use of tools such as protection software, and with qualified information security professionals to be able to monitor the company’s infrastructure security. Awareness and employee education are also needed in order to prevent mistakes from becoming everyday occurrences that could compromise the organization’s security and infrastructure.

    Enterprise Fusion and Mobility Platform

    One of the current tools that bring the concept and offer this type of service is Fusion Platform, the best option in information management. Comprised of modules that perform Process Management (BPM), Documents (ECM), Indicators (Analytics), Portals & Social, and Capture in an integrated manner, Fusion Platform helps companies to make the management and operation of your business more agile, assertive, and innovative.

    Through its web and mobile platforms, Fusion pushes the much-desired digital transformation further and enables corporate mobility to its customers. By accessing your company’s portal, employees can perform their activities, follow the process’s progress, and access documents, among other possibilities. All through the web platform or on the Android or iOS apps, without having to be in fixed locations and with all the security and infrastructure precautions.

    Check the video below to see the testimonial from one of our customers about how Fusion Platform brought significant improvements to their operation: Still not familiar with Fusion Platform? Try it free for 15 days.

  • How can I improve my processes efficiently?

    How can I improve my processes efficiently?

    A big question in business management is how to improve internal processes. Companies are living organisms and, as such, everything that happens to them internally or externally is interconnected.

    In this sense, outdated, poorly understood processes, bottlenecks, and an overall lack of transparency in communication are all hindrances to organizational growth.

    For this reason, high-performance organizations undertake day-to-day efforts to improve operational performance and efficiency.

    After all, by improving processes, businesses achieve a multitude of benefits such as productivity gains, cost reductions, and competitive advantages.

    Furthermore, well-structured and executed processes are fundamental to improving their products or services, generating greater profitability in return.

    For your company to be able to enjoy these, and many other advantages, check out practical tips for improving processes.

    Where to begin to improve my processes?

    More often than not, we do understand that it’s necessary to improve processes. But questions always arise about where or how to begin doing so.

    In this sense, take it easy. You don’t need to create a revolution overnight. First, select a single process to improve. What is the best thing to tackle first?

    Usually, there is a set of activities that have the greatest impact on the company’s bottom line. There are the most important ones, maybe they have bottlenecks, they are performed frequently, or tasks that could be delegated. Take a moment to reflect on your daily routine and list which process(es) require immediate improvement.

    Then analyze which improvement could help the company to achieve its goals or outlined strategies.

    By identifying the point you want to reach, it is easier to start executing a plan to improve internal processes. Another good initial step is to define the person or team responsible for leading the changes.

    These professionals will be in charge of analyzing the processes in search of improvement points and identifying the main problems and possible solutions.

    In this sense, after defining those responsible for improving internal processes, move on to more practical and objective action.

    How to objectively improve internal processes

    The best method to implement ways to improve processes is to create a detailed action plan to achieve this goal.

    With this in mind, the actions that we will list below become objective steps to improve your processes. Although they may seem like separate items, they are interconnected and will help you to achieve a lot of benefits while mitigating risks.

    Process Mapping

    Process mapping, to put it briefly, is about describing all the steps that occur during the course of a process.

    It also makes explicit which professionals and sectors are involved, the rules, permissions, and other process particularities. In addition, it is necessary to know the purpose of that process. What is expected from it?

    To better understand the idea, mapping is a drawing of the company’s current scenario, illustrating how the flow of tasks and activities is happening.

    This in-depth analysis will be essential to automate processes. In other words, it will make them more efficient, improving performance, reducing errors, and reworking.

    Furthermore, mapping allows a survey of all ongoing activities, letting you know a given process from end to end.

    Process mapping allows for both micro and macro vision. It makes it possible to find suitable ways to improve activities and enhance performance.

    It is important to emphasize that the team responsible for implementing the improvements will need to be in contact with the actual task executors. This enables them to identify process steps and find solutions to encountered difficulties.

    Invest in digital transformation

    Technology is a great ally to improve internal processes. Especially when it comes to process automation.

    In this sense, investing in tools that contribute to the digital transformation of the company is fundamental. Those who do not use technological resources lose many competitive advantages.

    The use of platforms and software optimize steps and activities, increasing performance and agility.

    Currently there are many tools available that do that. It is essential to choose the one that best suits you and which can be customized to your business’s unique demands.

    BPMS tools are essential to improve internal processes since they ensure agility and transparency. In addition, they contribute to clear and accessible communication, making it possible to track the entire flow of activities.

    Technology is an ally not only to improve processes, but to optimize them and keep them always updated.

    With the incidence of Data Protection laws across the world, like the LGPD, many companies had to redesign their processes. These changes become much easier with the use of BPMS. In this sense, the related software is constantly being updated to meet requirements that arise and are beyond our control.

    This is the case, for example, of data protection, permission control, auditing, and providing new measures such as electronic signatures.

    Integration between departments and improved internal communication

    As we mentioned, a company is a living, interconnected system. Because of that, the integration between departments ensures that the work is assimilated by all.

    In other words, by having a vision of the whole, employees realize that their performance interferes with the performance of other people or departments.

    Thus, by improving internal processes in one sector, there will be positive impacts throughout the entire company. This promotes a greater companionship feeling and boosts teamwork.

    And the quality of internal communication is simply one of the best ways to ensure a good organizational climate.

    When improving processes by implementing new technologies, dialogue becomes easier. Especially when the platform allows monitoring of the flow and there is transparency in the activities.

    Another issue is features and functionalities that provide a high level of collaboration. Thus, communication becomes objective, and even practical.

    Embrace digital document management

    The implementation of management software allows the adoption of digital document management. This alternative is ideal to improve internal processes, because documents are stored in an organized manner.

    In addition, it becomes much easier to access it, reducing losses with logistics or calamities. And, consequently, it reduces costs with storage and physical space.

    In addition, globalization and remote work require that business be conducted regardless of physical location. Digital documents also take the stage here because they allow accessing, signing, and sharing to happen from anywhere.

    Not to mention the quality and security of document storage. Document management is facilitated and optimized.

    Create a culture of continuous process improvement

    Undoubtedly, companies and their processes change as time goes by. That’s why implementing a culture of continuous process improvement is indispensable for an organization to remain competitive.

    Improving internal processes must be ingrained as part of the business culture. The act of continuously improving internal processes provides a change-oriented mindset. And thus, you are better prepared for future growth.

    Furthermore, when a process undergoes improvement, the way it’s analyzed changes. This allows new opportunities for improvement to be envisioned and executed.

    The culture of continuous improvement contributes significantly to the company’s goal of becoming a reference in high performance.

    Technology as an ally to improve internal processes

    Technology needs to be an aid in process improvement. It needs to be integrable with other systems, such as ERPs, and CRMs, among others.

    Another point is that it should contribute to speed up activities execution. To achieve that, it needs to be easy to use, friendly, and have an intuitive interface.

    In addition, using a BPMS platform that is low code, with native electronic and digital signature features, as well as mobile access guarantees greater advantages.

    So, seek to implement software that is capable of improving internal processes and that brings the solution to all your identified obstacles.

    Fusion Platform is a complete platform, capable of supporting and assisting your company throughout the entire journey of process improvement. And your company can try Fusion for free for 15 days.

    Tell us, how are your company’s processes doing? Let us know your situation here in the comments, or talk to one our consultants.

    Neomind works closely with your business to improve processes.

  • How BPM potentialize your ERP

    How BPM potentialize your ERP

    For decades the ERPs are present in corporative environments in the financial, accounting, production line, manufacturing, human resources, and more. They are characterized by their infinity interfaces, reports and parameters, always with a transactional vision.

    The experience of using an ERP can be tiring, and to get any type of information, strategic or tactic, usually the users need a lot of effort and the IT departments are dependents of the software providers.

    With the globalization being a reality day-by-day, especially with the use of smartphones and tables, the users started to require faster and simple solutions that provide accurate experiences. As a consequence, some questions appeared:

    • Why the ERPs do not supply the needs of my department?
    • Why ERPs are so complicated, limited and inverse of my reality?
    • Why does the ERPs fill just a part of my work process?
    • Why is it so hard, expensive and time consuming to include new functionalities?
    • How to train the user in all interfaces so them can fill it correctly? How to get exactly what really matters to my business?
    • Why is it so hard to generate relevant information from the data available?

    Know the reasons of the conflicts on ERPs

    The questions above represents the reality of most business nowadays, and here you see some of the reasons:

    • The traditional ERPs involve complex business rules and are hard to parametrize;
    • ERPs in general has complexes interface and, mostly, aren’t necessary to the business;
    • The users fill the information but are not having a macro view;
    • Information has to be pulled, with the need to access a different system or report;
    • Employees and the company need to adjust to the ERP, and not the inverse;
    • Hard to know the complete work-flow;
    • Lack of management of the outstanding work;
    • Englobes just part of the business process, not allowing the management of the entire value chain.

    The answer for a big part of those difficulties are the implementation of a BPM system. BPMs are conquering space due the agility, cost saving, process englobed and effective management of the value chain, simplifying decisions and focusing on facility all business’s processes, providing tactic and strategic information.

    Main characteristics of a BPM

    The BPM execute tasks with user-friendly interface, always focusing on data logging being executed and providing what the user needs to know, not exaggerating or bringing unnecessary information, with the possibility to find previous material already existent and delivering effectively the necessary to do the job. Besides, the processes become faster through the easy interaction and the tasks are informed on e-mail, dashboard and/or smartphones.

    In addition, it has to enable through technology preexistent, mobility on daily basis using smartphone to execute tasks, fill out forms, realize approvals, publish and consult documents among other facilities that can be apply to the business’s context, giving agility and productivity to the day-to-day work. This way, the users are able to view the workflow, check deadlines and time taken.

    More characteristics include

    • Create and draw flows and integrate with business’s forms;
    • Automation of business processes derived from documents;
    • Adaptable business rules;
    • Dynamic forms used to obtain, in personalized way, information on each step of the process;
    • Eliminate data redundancy;
    • Data integration from different systems, with transparency to the final user, without several login and logout;
    • Users get the tasks and are informed of deadlines.

    BPM systems came to fulfil the gaps left by ERP, with an overview of the process, integrating and managing full control of all workflows, data, documents and general business’s information. Consequently, it should be considered in any strategy of Digital Transformation, paperless initiative or, simply, the goal to achieve a new level of control in any business, having in mind the most important component: Processes are everywhere!

    The Fusion Platform by Neomind optimize and enhance your management system, a solution to documents (ECM), BPM (workflow), Capture, Portal and Analytics, integrating the organization, employees, clients and vendors, in a simple and smart way.

    Check out how BPM works:

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