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When we talk about startups and companies that have been in the market for a short time, there are some commonly faced problems, such as the lack of transparency in decisions, inflexibility, too much flexibility, lack of engagement, and especially a lack of well-defined processes and procedures.
Even though it’s an essential and fundamental issue, internal processes are often not worked with a sustainable methodology that aims at the creation and maintenance of flows that could increase the team’s productivity and development. Check out this article, to reverse this scenario.
What are processes?
First, to begin understanding this topic let’s clarify what business processes are: a process is a term that indicates the action of moving forward in a sequential and particular set of actions with a common goal.
For businesses, processes have as their purpose:
- Elimination of unnecessary activities and tasks;
- Focus on customer-directed interaction of the product and service;
- Optimization of the tasks and ways of accomplishing them;
- Consolidation of new and better management; and
- Standardization of the working practices.
Phases to implement/define processes
One of the most used methodologies to define a company’s processes happens in 5 phases. They are:
- Commitment: The commitment phase can also be defined as the phase where the structure of your company’s processes is created. The purpose of this phase is the presentation, discussion, and decisions on how the process implementation will be.
- Structuring: identify all the aspects to be adapted for the process’ development and implementation. Structure the phases, stages, and activities to be carried out.
- Analysis: in this phase some points must be observed:
- What are the main processes?
- What are the activities of this process?
- How are the processes and their activities executed?
- Are these processes correct in the environment in which they are now being executed?
- What goals do we want to achieve with them?
- Development: consolidation of process management in the organization. Issues to be observed in this phase are:
- Who will perform the activities?
- What resources are needed?
- What are the priorities?
- How will the performance be measured?
- Implementation/Action: As we have seen, processes are intended to define activities in a sequential manner so that a desired common goal is achieved. However, for this to work, tasks must be carried out with discipline, dedication, and well-defined roles. Only this way a company will be able to achieve time optimization.
In conclusion
By putting processes into your business routine, you will have a broader view of how your business works, thus mapping the difficulties and having the opportunity to improve the activity flow. You will also obtain benefits such as standardized deliveries and time and resource savings.
Fusion BPM is a process automation tool that can do all the management of your company’s processes by modeling them. If you are interested and want to learn more, click here.
